Lead Customer Service Supervisor — BC & AB

GOLDEN VALLEY FOODS LIMITED; Vancouver; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Job security

Comprehensive group benefits

Employee assistance program

RSP program

Scholarship and bursary programs

Job summary

A leading Canadian agribusiness is seeking a Customer Service Supervisor to manage operations across British Columbia and Alberta. This role requires excellent organizational skills and a strong ability to lead teams, ensuring an exceptional customer experience from order placement to delivery. Candidates should possess a minimum of 3-5 years of supervisory experience, excellent computer skills, and a commitment to fostering a diverse and inclusive workplace. Join this dynamic team and contribute to innovative solutions for customer service excellence.

Qualifications

• Strong knowledge of customer orders in product distribution.
• Must be able to maintain filing systems and databases.
• Hands-on experience with productivity applications.

Responsibilities

• Oversee customer order desks in BC and AB.
• Manage and train order desk employees.
• Respond to customer inquiries and complaints professionally.

Skills

Excellent computer skills

Attention to detail

Strong interpersonal skills

Ability to work in a team

Time management skills

Education

Minimum 3-5 years in a supervisory role

Tools

Microsoft Office

ERP systems

Job description

A leading Canadian agribusiness is seeking a Customer Service Supervisor to manage operations across British Columbia and Alberta. This role requires excellent organizational skills and a strong ability to lead teams, ensuring an exceptional customer experience from order placement to delivery. Candidates should possess a minimum of 3-5 years of supervisory experience, excellent computer skills, and a commitment to fostering a diverse and inclusive workplace. Join this dynamic team and contribute to innovative solutions for customer service excellence.