Lead Customer Service Representative

circlek; Conception Bay South; On-site; CAD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long-term Disability

Flexible schedules

Career advancement

Task variety

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discount

Job summary

Couche-Tard/Circle K is hiring a Lead Customer Service Representative at Store 6002105, Manuels, NL. You will support management with admin tasks, greet customers, run the register, and participate in the store's food program, ensuring high standards and fast, friendly service.

The role emphasizes teamwork, quick thinking, and a positive, energetic approach in a busy retail environment, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• Customer service experience and friendly communication are essential.
• Ability to work at a quick pace while staying fun and helpful.
• Teamwork to achieve daily goals and adapt to store needs.
• Ability to think quickly and offer practical suggestions.
• Willingness to learn and advance within the company.

Responsibilities

• Assist the store manager and assistant manager with administrative tasks.
• Greet customers, operate the cash register, and make purchase suggestions.
• Support the food program as needed and maintain store appearance.
• Provide fast, friendly service to customers in a busy environment.
• Collaborate with team to accomplish daily goals and standards.

Skills

Customer service

Communication

Teamwork

Problem solving

Fast pace

Idea generation

Job description

Store 6002105: 16-24 Conception Bay Highway, Manuels, Newfoundland and Labrador A1W 3A1

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability

Benefits

• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.