Lead Customer Service Representative

Circle K; Halifax; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long Term Disability

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Job summary

Circle K is seeking a Lead Customer Service Representative for Store 6002061 in Halifax, NS. You will support the store team, greet customers, manage the cash register, and promote product options while ensuring store standards and a positive shopping experience.

You will interact with a wide range of customers daily in a dynamic environment, contributing to fast service, team collaboration, and ongoing store appearance improvements.

Qualifications

• Experience in customer service environment.
• Strong communication and friendly conversation.
• Ability to work quickly while keeping a fun atmosphere.
• Team player capable of meeting daily goals.

Responsibilities

• Assist the store manager and assistant manager with administrative tasks.
• Greet customers, operate the cash register, and suggest products.
• Work around the store, including food program areas, to maintain high standards and provide fast, friendly service.
• Interact with many customers daily in a lively store environment.

Skills

Customer service

Communication

Teamwork

Fast pace

Job description

Store 6002061: 15 Fairfax Drive, Halifax, Nova Scotia B3S 1T3

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.