Lead Customer Service Representative

Circle K; Truro; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long Term Disability

Employee discount

Scholarship program

Weekly pay

Night shift premium

Retention & recognition programs

Job summary

Circle K in Truro is seeking a Lead Customer Service Representative to support store management, greet customers, run the cash register, and assist with the food program where applicable. You will help maintain store appearance and deliver fast, friendly service in a dynamic environment.

You will interact with customers daily, work as part of a team, and contribute ideas to enhance the customer experience while supporting ongoing store operations.

Qualifications

• Friendly, customer-focused approach required.
• Ability to multitask and work in a fast-paced store environment.
• Strong communication and problem-solving skills.

Responsibilities

• Greet customers, operate the cash register, and assist with purchases.
• Support store management with administrative tasks and store upkeep to ensure high standards.
• Contribute to fast, friendly service and suggest products when appropriate.

Skills

Customer service

Communication

Teamwork

Sales mindset

Tools

Cash register

Job description

Lead Customer Service Representative

Store 6002331: 86 Connector Road, Truro, Nova Scotia B2N 5B6

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your Key Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What We Are Looking For

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great If You Have

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.