Lead Custodial Worker

City of Edmonton; Edmonton; On-site; CAD 71,000 - 74,000; Full time

Job summary

The City of Edmonton — City Operations is seeking a Lead Custodial Worker to supervise and participate in cleaning and care of designated buildings and civic premises. You will motivate staff, organize work, and track supplies and activities.

Requirements include Grade 12 with Building Service Worker training and 5+ years custodial experience, with 3 years in a leadership role. This full-time role demands strong safety practices and a collaborative approach.

Qualifications

• Completion of Grade 12 supplemented by Building Service Worker program.
• Minimum five years custodial experience including three in leadership.
• Equivalent combination of training and experience may be considered.

Responsibilities

• Assign, supervise and participate in work by in-house custodial staff.
• Onboard new staff and orient them to custodial requirements.
• Provide hands-on instruction in supplies and equipment usage.
• Maintain time/materials records and coordinate stock replenishment.
• Revise crew schedules to meet emerging needs and absences.
• Lead routine safety meetings and reinforce safety culture.
• Report near-miss and safety incidents per procedures.
• Perform other related duties as required.

Skills

Leadership

Customer service

Communication

Staff supervision

Scheduling

Safety awareness

Training staff

English literacy

Professional interaction

Education

Grade 12 + Building Service Worker

Post-secondary in Business Admin/HR

Tools

Google Workspace

Job description

At the City of Edmonton - City Operations, we strive to help our people achieve their professional and personal goals through an inclusive environment that values everyone’s contributions, appreciates diversity of thought, fosters growth and provides continuous opportunities for development.

As the Lead Custodial Worker, you will provide lead hand supervision and participate in the cleaning and care of a number of designated buildings and civic occupied premises. In this role, you are a leader that will engage and motivate custodial staff while organizing and tracking the supplies and work to be completed.

Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.

What will you do?

• Assign, supervise, and participate in the work performed by in-house custodial staff
• Onboard new staff by orienting them to the custodial requirements
• Provide hands on instruction in the proper use of supplies and equipment
• Maintain records of time and materials used; coordinate replenishment of stock
• Revise crew schedules as required to meet emerging needs and absences
• Conduct routine safety meetings to provide necessary updates and reinforce the City’s safety culture
• Responsible for reporting procedures for near miss and safety incidents
• Perform other related duties as required

Qualifications:

• Completion of Grade 12 (or equivalent) supplemented by completion of the Building Service Worker Program from a recognized post-secondary institution
• Minimum of five (5) years’ experience in custodial work including three (3) years in leadership role
• An equivalent combination of training and experience may be considered

Assets:

• Completion or enrolment in post-secondary education in Business Administration, Human Resources or related areas
• IICRC Certification
• Occupational Health and Safety credential

Skills required for success:

• Able to understand, communicate, read and write English at a level needed to meet job-related task and safety requirements
• Customer service driven; ability to interact professionally to meet demands
• Ability to work with people of all levels within the organization in a professional manner and demonstrate trust and responsibility in the performance of duties
• Ability to perform duties according to a work schedule and under minimum supervision
• Knowledge of occupational hazards and safety precautions as well as standard methods, materials, tools and equipment employed in the custodial care and maintenance of buildings
• Ability to train Staff in the use of Standard Operating Procedures and Equipment
• Ability to supervise and evaluate work of staff
• Experienced user of office software such as Google Workspace or equivalent
• Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Successful candidates will be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Hire is dependent upon an Enhanced Security Clearance check by Edmonton Police Service satisfactory to the City of Edmonton
• Valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit may be required for this position
• Physical strength and the ability to perform the light and heavy custodial duties involving reaching, bending, lifting, squatting as well as using equipment and moving supplies and office furniture
• Ability to work a variety of shifts on a 24/7 shift cycle (2 days off per week) at assigned City of Edmonton locations
• Applicants may be tested

Work Environment:

• This role requires the ability to work in various environments, including exposure to dust, noise and various weather conditions

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 permanent full-time position

Hours of Work:

40 hours per week, working varying shifts, 5 days per week, Sunday to Saturday, at various City facilities is a requirement

Salary Range:

$33.863 - $35.333(Hourly); $70,705.940 - $73,775.300 (Annually)

Recruitment Consultant:

NC/SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation