Lead, Critical Facilities Operations & Maintenance

Vantage Data Centers Canada Management, LP; Pointe-Claire; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and welfare benefits

Retirement plan

Paid leave

Job summary

Vantage Data Centers in Montréal (Pointe-Claire) seeks a Manager, Critical Infrastructure Operations to lead a 24/7 team of Critical Facility Technicians and oversee maintenance of electrical, mechanical, and BMS systems. You will ensure uptime, safety, and quality while directing workflow, training, and performance management.

The role emphasizes hands-on technical leadership, SOP/MOP development, and budget planning in a mission-critical environment with strong customer interaction.

Qualifications

• 5-10 years of hands-on maintenance/repair/installation experience in mission-critical facilities.
• At least two years of leadership/management experience with staff in mission-critical environments.
• Strong understanding of 2N data center/Critical Facility infrastructure, systems, and operations.
• Excellent technical writing and ability to develop and update MOP/EOP/SOPs.
• Outstanding customer service skills with ability to engage customers on site.
• Effective communication with supervisors and technicians to maintain awareness of activities.
• Experience developing budgets and capital plans up to the CEO level; able to justify needs.
• Open to long hours, weekends, and 24/7 on-call duties; travel minimal.

Responsibilities

• Oversee 24/7 operation of facility equipment and systems.
• Strive for zero downtime through reliable system performance.
• Lead and develop maintenance staff; manage training and performance.
• Coordinate subcontracted maintenance and service contracts.
• Develop and implement SOP/EOP/MOPs for equipment and systems.
• Manage budgets, purchasing, and spare parts within approvals.
• Ensure safety programs and OSHA-compliant lockout/tag-out practices.
• Communicate with customers and management on infrastructure matters.

Skills

Leadership

Project management

Budgeting

Technical writing

Bilingual French/English

Customer service

CMMS

MOP/SOP development

Tools

CMMS

Job description

Vantage Data Centers in Montréal (Pointe-Claire) seeks a Manager, Critical Infrastructure Operations to lead a 24/7 team of Critical Facility Technicians and oversee maintenance of electrical, mechanical, and BMS systems. You will ensure uptime, safety, and quality while directing workflow, training, and performance management.

The role emphasizes hands-on technical leadership, SOP/MOP development, and budget planning in a mission-critical environment with strong customer interaction.