Lead, Clinical, Provincial Emergency Services

Ontario Health; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Ontario Health is seeking a dedicated professional to lead and manage engagement in emergency services. The role involves collaboration with various stakeholders to enhance the quality of care in Ontario's emergency departments. The ideal candidate will have a strong background in emergency care and exceptional leadership skills, contributing to strategic initiatives that improve health outcomes.

Benefits

Fully paid medical, dental and vision coverage

Health care spending or wellness spending account

Defined benefit pension plan

Three personal days and two float days annually

Three weeks’ vacation to start

Career development opportunities

Collaborative values-based team culture

Wellness program

Hybrid working model

Qualifications

• At least 5 years of expertise in emergency department clinical and operational delivery.
• Expert in emergency room triage practices.

Responsibilities

• Lead engagement with clinical providers and stakeholders for emergency services.
• Develop clinical requirements and pathways to support best practice care.
• Prepare reports and presentations for various audiences.

Skills

Interpersonal Skills

Problem Solving

Teamwork

Leadership

Communication

Education

Undergraduate degree in health system related discipline

Master's degree in health-related field

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

An exciting opportunity exists within Ontario Health's new portfolio, Provincial Emergency Services. This portfolio aims to ensure effective delivery of OH programs related to Emergency Services, optimizing the impact on access to and the quality of care provided by Ontario Emergency Departments.

Here is what you will be doing:

• Lead and manage engagement with diverse groups of clinical providers, health system administrators, regional partners, funders, and other key stakeholders to support clinical co-design planning and implementation of multi-year initiatives supporting emergency medicine

• Collaborate with OH teams to support alignment with broader strategic initiatives of the Acute and Hospital-Based Care (AHBC) portfolio, health system planning activities, and performance measurement and reporting

• Lead external advisory committees and task groups to advance the delivery and quality of CorHealth’s initiatives

• Actively engage with provincial/regional advisory bodies, Ministry of Health (MOH), and subject matter experts to provide strategic advice and thought leadership

• Provide internal and external leadership and advice as a clinical subject matter expert in emergency care

• Develop relationships with colleagues within the team, across the organization, and externally to understand best practices, issues, and research needs; share information; and provide assistance in understanding system challenges related to emergency care and opportunities to address them

• Develop clinical requirements, pathways, tools, or resources to support best practice care, planning, funding, and/or health care policy

• Provide clinical subject matter expertise to support planning, design, implementation, and evaluation activities of programs and initiatives associated within the clinical portfolio

• Leverage clinical experience to inform patient engagement strategies and perspectives that advance patient outcomes

• Prepare reports, briefings, and presentations using excellent written, verbal, and graphical communication skills to express complex concepts effectively to a variety of audiences

• Demonstrate leadership and integrity in interactions with internal and external stakeholders, including governmental, non-governmental, and non-for-profit organizations (i.e., MOH)

Here is what you will need to be successful:

Education and Experience

• Undergraduate degree in health system related discipline, master's degree in health-related field is an asset

• At least 5 years of expertise in emergency department clinical and operational delivery

• Expert in emergency room triage practices with a background/credentials e.g., training/designation

• Active membership with a regulated health professional college considered an asset

• Member/recognized leader with national bodies related to emergency services

• Experience in health system strategy, planning and leading/ enabling implementation of multi-year strategic projects

• Experience in developing best practice guidance, health system improvement initiatives, reports and/ or evaluations

• Experience implementing programs/ projects in complex clinical environments

• A strong understanding of Ontario’s health care system as well as extensive experience in the clinical setting

Knowledge and Skills

• Strong interpersonal skills with experience building relationships across healthcare leaders, service providers, and stakeholders

• Proven ability to foster positive teamwork and collaboration in diverse environments

• Skilled in recognizing and solving complex problems, proactively informing leadership of potential issues and solutions

• Demonstrates initiative and independence in anticipating and addressing organizational needs

• Capable of evaluating opinions and evidence, maintaining principles while adapting approaches as needed

• Effective leader in conducting productive meetings

• Thrives in fast-paced work environments

• Detail-oriented with a strong commitment to accuracy

• Delivers high-quality work efficiently and on time

Location: GTA, Ontario (currently hybrid; subject to change)

#LI-hybrid

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 6

External Application Deadline Date:

May 27, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.