Lead, Clinical Governance Secretariat - (223673)

Island Health; Victoria; On-site; CAD 80,000 - 100,000; Full time

Job summary

A regional health authority is seeking a Lead for Quality Improvement to oversee and coordinate quality assurance and improvement activities. The successful candidate will have a Master's degree in a health-related field, along with significant experience in quality improvement and clinical service delivery. This role involves establishing partnerships, developing standards, and reporting metrics. Strong communication, time management, and critical thinking skills are essential for success in this role.

Qualifications

• Master's Degree in a related health field is required.
• Seven years of related experience is essential.
• Experience in quality improvement and evaluation is mandatory.

Responsibilities

• Provide leadership and support for quality assurance activities.
• Establish partnerships to develop and maintain practice networks.
• Collaborate with stakeholders to report quality metrics.

Skills

Effective communication

Relationship building

Time management

Solution-focused facilitation

Collaboration

Critical thinking

Use of technology (PowerPoint, Excel, etc.)

Physical capability to perform duties

Education

Master's Degree in a related health field

Quality improvement certificate

Tools

PowerPoint

Visio

Excel

SharePoint

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director or designate, the Lead provides leadership, support and coordination of the Regional and Local Quality structures quality assurance and quality improvement activities including the required operational enablers. Specifically, the scope of this work includes supporting the re-development and sustainment of a regional quality strategy within the structure of the Regional and Local Quality structures, which is delivered in partnership with operational leaders and with the guidance of key advisory bodies.

This role will provide leadership to the Regional and Local Quality structures and ensure alignment with the Council Terms of Reference including alignment with broader Island Health quality governance. A primary role of the Lead is establishing partnerships with operational and other key practice advisors to establish the processes, standards and infrastructure to develop and maintain a range of permanent and evolving Practice Networks and Advisory groups to enable realization of the strategic quality plan. The Lead will collaborate with evaluators, governance structures, advisory groups and other key stakeholders to initiate and maintain reporting in alignment with the Regional and Local Quality structures, including the development and reporting of quality metrics.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS: Education, Training And Experience A level of education, training and experience equivalent to a Master's Degree in a related health field and seven (7) years related experience including two (2) years' experience in quality improvement and evaluation, and three (3) years in clinical service delivery. Valid BC Driver's License.

• Educational preparation in quality improvement certificate in quality improvement or equivalent training in the use of quality improvement methods and tools.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to effectively self-manage time as it relates to deadlines and workload.
• Ability to facilitate solution-focused approaches through innovation and creativity.
• Ability to work in a collaborative, interdisciplinary team.
• Ability to model organizational values and principles.
• Ability to identify, plan and complete both small and large scale initiatives.
• Ability to apply critical thinking to achieve optimal outcomes.
• Ability to utilize a range of technological supports and software (e.g. PowerPoint, Visio, Excel, SharePoint)
• Physical ability to carry out the duties of the position.