Lead Banking Advisory Centre – Coaching & Growth

National Bank of Canada; Salaberry-de-Valleyfield; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking an Associate Advice Centre Manager in Salaberry-de-Valleyfield. You will guide a team, coach advisors daily, and help members reach objectives while aligning with the bank's vision.

The role emphasizes listening, coaching, and developing talent, with in-person branch leadership and a focus on delivering outstanding client experiences and risk-aware advisory services.

Qualifications

• DEC or a Bachelor's degree with required experience.
• Be a mutual fund representative (MFR).
• Extensive experience in team management and coaching.
• Expertise in banking services, the advisory approach and business development.
• Ability to motivate a team.
• Ability to understand a problem and implement effective solutions.
• Ability to work with internal and external partners.

Responsibilities

• Coach banking advisors and support them daily and in their career path to help them reach their full potential.
• Motivate your team to ensure an exceptional client experience
• Promote and foster the advisory approach of the banking advisor model
• Ensure an engaging client experience, develop lasting relationships and ensure proximity to clients.
• Promote synergy and work as a team to achieve the objective.
• Ensure compliance with identification, security and privacy standards to protect client and banking data and manage risk.
• Proactively identify workforce needs, and with the Advice Centre Manager, develop an action plan to address them.
• Support and coach the team in canvassing activities and making proactive contacts.
• Represent the Bank professionally with clients and potential external candidates.

Skills

Client focus

Critical thinking

Decision making

Diversity & Inclusion

Emotional intelligence

Learning agility

Managerial courage

Mobilization

Partner development

Problem solving

Resiliency

Risk management

Strategy execution

Stress management

Education

DEC with 6-7 years of experience

Bachelor's degree with 3-4 years of experience

Job description

National Bank of Canada is seeking an Associate Advice Centre Manager in Salaberry-de-Valleyfield. You will guide a team, coach advisors daily, and help members reach objectives while aligning with the bank's vision.

The role emphasizes listening, coaching, and developing talent, with in-person branch leadership and a focus on delivering outstanding client experiences and risk-aware advisory services.