Lead Automotive Detailer & Service Team Lead

Kaizen Automotive Group; Calgary; Vor Ort; CAD 42.000 - 52.000; Vollzeit

Zusammenfassung

Shaw GMC in Calgary, Alberta, part of the Kaizen Automotive Group, is seeking a Lead Service Detailer to oversee daily detailing operations and guide a team of detailers. This hands-on role requires detailing expertise and strong leadership to deliver top-quality vehicle presentation in a fast-paced environment.

The ideal candidate is detail-oriented, organized, and experienced in automotive detailing and team leadership, with a focus on safety, efficiency, and customer satisfaction.

Qualifikationen

• Prior experience in automotive detailing; dealership experience preferred.
• Strong understanding of detailing techniques, equipment, products, and vehicle presentation standards.
• Leadership or team lead experience is an asset.
• Excellent attention to detail and pride in high-quality workmanship.

Aufgaben

• Lead, train, and support the service detailing team to ensure consistent quality and efficiency.
• Perform interior and exterior detailing services, including washing, vacuuming, polishing, waxing, shampooing, and minor cosmetic touchups.
• Inspect vehicles before and after detailing to meet OEM and dealership presentation standards.
• Coordinate daily workflow, assign tasks, and prioritize vehicles based on service schedules and customer needs.
• Collaborate with Service Advisors, Technicians, and internal departments to support timely vehicle delivery.
• Ensure proper use of detailing products, equipment, and tools while maintaining cleanliness and organization of the detail area.
• Track product inventory and notify management when supplies require replenishment.
• Monitor quality, productivity, and safety compliance within the detail department.
• Assist with new vehicle delivery prep, used vehicle reconditioning, and customer pay detailing services as needed.
• Address and resolve detail related concerns, ensuring customer satisfaction.
• All other duties as assigned by leadership

Kenntnisse

Automotive detailing

Team leadership

Attention to detail

Time management

Jobbeschreibung

Shaw GMC in Calgary, Alberta, part of the Kaizen Automotive Group, is seeking a Lead Service Detailer to oversee daily detailing operations and guide a team of detailers. This hands-on role requires detailing expertise and strong leadership to deliver top-quality vehicle presentation in a fast-paced environment.

The ideal candidate is detail-oriented, organized, and experienced in automotive detailing and team leadership, with a focus on safety, efficiency, and customer satisfaction.