Lead Analyst, Product & Commercial Analytics

Fresh Prep; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Fresh Prep is seeking a Senior Manager, Product & Commercial Analytics to identify, size, prioritize, and measure opportunities that will drive growth. Reporting to the CEO, you will blend customer, product and commercial data to uncover insights, support experiments, and boost customer experience and revenue per user.

You will act as a strategic thought partner across Product, Merchandising, and Growth, sizing opportunities and guiding prioritization to propel company performance.

Qualifications

• Demonstrated ability to translate data into growth opportunities.
• Strong communication skills and cross-functional collaboration.
• Self-starter who delivers end-to-end analysis with deadlines.

Responsibilities

• Identify, size, and prioritize growth opportunities across the customer journey.
• Partner with Product, Merchandising and Growth to drive revenue and CX.
• Provide actionable insights to improve revenue per user and business performance.

Skills

Analytical thinking

Commercial mindset

Strong communication

Self-starter

Adaptable

Job description

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.

We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.

Who You Are

• Self Starter.You are comfortable owning a task from start to finish and you take the initiative to make continuous process improvements. You observe strict deadlines and hold yourself accountable for your deliverables.

• Strong Communicator.Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.

• Reliable & Dependable.You like to see a job well done and will ensure that things are done the "right" way. You show up for all scheduled shifts on time and ready to work.

• Adaptable.You thrive in a changing environment and are able to pivot direction easily.

What You'll Be Doing

Fresh Prep is looking for a highly analytical and commercially minded Senior Manager, Product & Commercial Analytics to help identify, size, prioritize, and measure the opportunities that will drive the next phase of growth.

Reporting to the CEO, this role sits at the intersection of Product, Merchandising, and Growth. You will combine customer, product, and commercial data to uncover opportunities, generate hypotheses, support experimentation, and provide the insights needed to improve customer experience, revenue per customer, and business performance.

You will act as a strategic thought partner across the organization, responsible for identifying, sizing, and prioritizing growth opportunities across the entire customer journey, helping answer questions such as:

• What should we build next?

• What should we test next?

• Which opportunities should we prioritize to drive growth and revenue?

• Which customer behaviors drive long-term value and retention?