Lead, AI Strategic Priority Implementation (TERM- 3 Years)

Canadian Medical Protective Association; Ottawa; Hybrid; CAD 118,000 - 158,000; Full time

Benefits offered by this job

Health/dental benefits

Paid time off

Job summary

The Lead, AI Strategic Priority Implementation at the Canadian Medical Protective Association (CMPA) leads a program to transform CMPA into an AI-enabled partner to Canadian physicians. You orchestrate governance, budgeting, scheduling, risk and stakeholder management across IT, privacy and business teams.

Reporting to the Executive Director, you will manage a portfolio of initiatives, ensuring on-time delivery, effective change management and strong collaboration with internal and external

Qualifications

• Four-year bachelor’s degree in a relevant field (Engineering, Business Administration, etc.).
• Designation or certification in Project Management or Process Improvement (e.g. PMP, Six Sigma) or ability to work toward meeting qualification requirements.
• Sound knowledge of project management methodologies and frameworks.
• Minimum of 10 years relevant work experience, including 5 years of delivering enterprise-wide programs or portfolios with multiple concurrent projects.
• Experience managing cross-functional teams and technology transformation projects.
• Experience building and maintaining strong internal/external stakeholder relationships.

Responsibilities

• Define and maintain the program vision, outcomes, and scope for the AI Strategic Priority.
• Oversee governance, risk, budget, and resource planning across TAP and CMPA.
• Lead project chartering, roadmaps, and status reporting; chair project meetings and manage dependencies.
• Coordinate cross‑functional collaboration and ensure alignment with the Strategic Plan and AI outcomes.
• Provide regular executive updates and manage stakeholder expectations across the organization.
• Develop training strategies and change management plans to support adoption and benefits realization.

Skills

Project leadership

Risk management

Cross-functional collaboration

Stakeholder facilitation

Budget & planning

Communication

Education

Bachelor’s degree in a relevant field

Project Management certification (PMP/Six Sigma) or equivalent

Job description

LEAD, AR TIFICIAL INTELLIGENCE STRATEGIC PRIORITY IMPLEMENTATION (TERM - 3 Years)

Hybrid – Primary Remote, Ottawa, ON

CONTRIBUTING TO THE CMPA

A strategic priority in the CMPA’s upcoming 2027 - 2029 Strategic Plan is to transform the CMPA into a trusted, AI-enabled partner to its Canadian physician members, using secure, governed, human-centered AI to strengthen the human connection that defines our service model and to deliver more proactive, personalized and consistent medico-legal intelligence and support. To deliver this priority, we envision three pillars of work – 1) building up our processes around governance of technology and AI in order to ensure we remain a trusted and credible organization, 2) ensuring our technologies are robust, secure and AI-ready so that we have the foundation to deliver not only on our ongoing operations, but also on the transformations our strategy will require, 3) new capabilities to bring AI technologies into our day-to-day work – increasing productivity and staff engagement, as well as opening new member services, such as the proactive prevention of medico-legal events, in order to increase member relevance.

POSITION OVERVIEW

Reporting to the Executive Director, Technology, Analytics & Privacy (TAP), the Lead, Strategic Priority Implementation plays a key leadership role as the program-level owner responsible for orchestrating, managing and integrating a portfolio of initiatives (some large and complex) required to advance the Strategic Plan and the AI Strategic Priority. The incumbent is responsible for collaborating with in the Technology, Analytics & Privacy portfolio and liaising across the Association.

The Lead will oversee and be responsible for determining program‑level resource needs for the Strategic Priority, in collaboration with IT Planning & Governance and TAP leaders; establishing program governance structures and forums specific to the AI Strategic Priority, aligned with CMPA’s IT governance; developing project plans and budgets including work plans, communication plans, change management plans, and training strategies, developing and maintaining the integrated program roadmap, benefits realization plan, and high‑level program plans and budgets; overseeing risk, dependency, and issue management at the program level and tracking and reporting on overall delivery.

The incumbent has overall performance responsibility for managing project scope, cost, schedule, and deliverables, including the application of project management methodologies. This involves implementing project management frameworks and developing resource requirements; chairing project meetings; monitoring and resolving project‑related issues; executing regular project team reviews; coordinating project specific training for project team members; establishing project timelines and overseeing project team deliverables; providing project briefings, and relevant recommendations. This includes overseeing outside consultants and experts to support these projects.

The Lead will be responsible for effectively leveraging internal and external resources. They will promote project stakeholder satisfaction by establishing and maintaining positive working relationships with project team members, key Directors and all departments involved in the project.

POSITION ACTIVITIES

Planning:

• Collaborate with the TAP Leadership Team and key business leaders to define the vision, outcomes, and scope of the Technology Revitalization / AI program, including major workstreams and success measures. Responsible for setting and maintaining the overall direction of the program, while individual projects are led by designated project managers and product owners.
• Oversee and provide subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques
• Coordinate and/or develop program‑specific governance mechanisms (e.g., steering committee cadence, decision rights, escalation paths, integrated communication and change strategies) leveraging CMPA’s enterprise and IT governance frameworks
• Develop and documents program and project charters, project plans, work plans (including internal and external dependencies), and resource and time estimates for specific projects related to ensuring TAP is organized and able to deliver on its Strategic Priority commitments
• Prepare risk management plans and actively monitors and manages risks through out the project.
• Effectively refine and manage the scope of the project as appropriate

Communication and Change Champion

• Support the Executive Director with portfolio-wide communications
• Communicate strategic initiatives through tailored employee communications
• Identifies impacts of strategic initiatives on people and processes within the portfolio
• Identifies opportunities to strengthen strategic planning and execution processes
• Supports change initiatives required to deliver on strategic priorities

Execution:

• Ensure the execution of work plans, communication plans, change management plans, and training strategies
• Facilitate risk management and issue resolution, performs regular quality assurance checks on deliverables
• Provide guidance and leadership, and oversee the progress of the project with the objective of achieving the project goal. Informs and consults the Executive Director as required
• Manage and monitor the overall program budget and timeline, in partnership with IT Planning & Governance and Finance; oversee program‑level dependencies and coordinate various streams of work across TAP and business areas to ensure alignment with the Strategic Plan and AI outcomes
• Effectively lead and manage internal and external project resources across organizational lines. Negotiate assignment of critical resources and delegate responsibilities/tasks. Empower project team members and remove obstacles/barriers in order to ensure timely delivery of objectives
• Prepare materials (e.g. agenda, status reports, milestone reports, decision logs, etc.) and chair project meetings. Ensure all project management‑related documentation is complete
• Provide regular updates to project team members, management, Executive Leadership Team, internal and external stakeholders, and project sponsors as applicable
• Ensure proper project risk and issues management by identifying, documenting, and employing effective mitigation strategies

Project Transition:

• Coordinate post-implementation evaluation activities, including lessons learned
• Prepare close-out reports and reviews all project documentation and coordinates its completion
• In collaboration with management, determine the vision for the evolution of the portfolio and how it supports the organization

Collaboration & Enterprise-Wide integration:

• Build strong relationships within the TAP portfolio and across the organization, acting as the primary integration point for the Strategic Priority (AI)
• Responsible for understanding the goals, objectives and plans of the rest of the organization, and for ensuring that the AI Strategic Priority advances these goals, while maintaining focus on the AI Strategic Priority outcomes
• Establish and chair cross‑functional forums or represent the TAP group in similar forums to ensure an integrated, enterprise-wide approach
• Manage dependencies and sequencing across initiatives, in collaboration with the Manager IT Planning & Governance
• Surface, mediate, facilitate and elevate conflicting priorities across TAP and key stakeholders, working towards shared ownership of outcomes

EDUCATION AND EXPERIENCE

• Four-year bachelor’s degree in a relevant field of study (i.e. Engineering, Business Administration, etc.).
• Designation or certification in Project Management or Process Improvement (e.g. PMP, Six Sigma, etc.) or ability to work toward meeting Project Management qualification requirements will be considered
• Sound knowledge of project management methodologies and frameworks
• Minimum of 10 years relevant work experience, including 5 years related to successful delivery of enterprise-wide programs or portfolios with multiple concurrent projects
• Experience managing projects involving cross-functional groups including planning, coordination, risk mitigation, and successful project delivery
• Experience successfully leading technology transformation projects
• Experience developing and maintaining strong working relationships both internally and externally
• Strong change management and facilitation skills developed on a significant project or within a complex organization
• Expert understanding of key business processes
• Bilingualism (English / French) is an asset

SKILLS AND ABILITIES

• Demonstrated ability to lead large, multi‑year change programs, integrating technology, data, process, and people dimensions
• Ability to adapt to changes in the work environment, manage competing demands, and adjust approach or method to best fit the situation
• Proven ability to translate business goals into integrated technology roadmaps that show dependencies, timelines and shared capabilities
• Natürally connects people and work across boundaries, is motivated by making others successful
• Turn complex, cross-team situations into simple, understandable concepts and choices
• Strong stakeholder facilitation skills, with a track record of resolving competing priorities and creating shared ownership of outcomes
• Takes initiative; looks for and takes advantage of opportunities, presents ideas and information in a manner that generates interest
• Strong judgment; includes appropriate people in decision-making process, and makes timely decisions
• Strong analytical skills with the ability to synthesize complex or diverse information, use intuition and experience to complement data
• Strong problem‑solving skills; able to identify and resolve problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, and works well in group problem solving situations
• Strong verbal communication skills; speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, and demonstrates group presentation skills
• Strong written communication skills; writes clearly and informatively

POSTING DETAILS

• Job Type: This is a Term Full-Time opportunity for approximately 3 years. Includes paid time off and health/dental benefits.
• This posting is for an existing vacancy and closes on August 27th, 2026 at 4:00pm EST.
• Salary Range: $118,000 to $157,800– this role is classified as level 10
• Location: Hybrid – Primary Remote Job. You can work from a home-based office the majority of the time within the provinces of Ontario and Québec, with regular on‑site presence at the CMPA office (1-2 days per week). If you prefer, you can choose to work out of the CMPA office in Ottawa, Ontario near the beautiful Dow’s Lake. This position cannot be performed fully remotely.

The CMPA is an equal opportunity employer and is committed to being responsive to those living with disabilities and strives to prevent and remove barriers to accessibility. The CMPA will provide support and accommodation in its recruitment processes to applicants living with disabilities. If you are invited to participate in an interview and/or skills assessment and have accommodation needs, please let us know.

Equity, diversity, and inclusion (EDI) is a key priority, and we actively strive to build a culture of inclusion where employees can be their authentic selves and are valued for their diverse experiences and perspectives. We welcome and encourage candidates from diverse backgrounds and a variety of lived experiences to apply.

The CMPA offices, located in Ottawa, are located on the unceded, unsurrendered Territory of the Anishinaabe Algonquin Nation, whose presence here reaches back to time immemorial. We honour and pay our respect to these lands, and to all First Nations, Inuit and Métis Peoples throughout Turtle Island.