Laundry Attendant - Mӧvenpick Resort & Residences Aqaba

Accor Hotels; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Accor Hotels is seeking a Laundry Attendant for their Mӧvenpick Resort & Residences in Victoria. The role involves maintaining cleanliness and ensuring guest satisfaction through efficient service. Candidates should excel in organizational skills and be capable of working flexible hours. Join a team committed to exceptional hospitality.

Qualifications

• Ability to work efficiently in a fast-paced environment.
• Strong organizational and time management skills.
• Excellent communication skills, both verbal and written.

Responsibilities

• Maintain cleanliness of the laundry and guest linens.
• Ensure guest satisfaction and handle complaints.
• Follow supervisor instructions and attend training.

Skills

Efficiency

Organizational Skills

Time Management

Communication Skills

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Laundry Attendant - Mӧvenpick Resort & Residences Aqaba

The Laundry Attendant all relevant activities in the field of Laundry and to maintain all guest and employees’ linens clean tidy, cleanliness of the Machines as well as other areas assigned to him/her, to provide efficient, personalized, courteous and punctual service and to work with a team spirit to ensure that each guest leaves the Resort fully satisfied. This should be proceeded always with due regard to execution and maintenance of our operational policies and standards international and domestic.

In performing these duties, he/she shall always maintain good relations with his/her supervisor, the Department Heads and supervisors as well as with the local authorities and other key persons.

SCOPE

To follow all the instructions of the supervisor and make sure that every effort is made to ensure guest satisfaction and maintain a high standard of service

General

• Each associate is expected to carry out all reasonable requests by management which the associate can perform
• Keep the laundry clean and dust equipment at the end of every shift
• Stacks clean the flat iron
• Keep linen room clean & organized.
• Must attend all scheduled training and on the job training sessions.
• Ensure the highest level of personal hygiene; uniform is worn in the correct and cleanliness manner.
• Always conduct himself in a professional and forthright manner
• Performs duties common to all no-supervisory personnel and other duties as may be assigned
• Promotes good employee relations

People Management

• Maintain a climate of trust and team spirit though out the operation

Leadership

• Providing excellent self-discipline, gains respect from all and inspires good teamwork
• Leading by example

Guest Satisfaction

• To attain and follow up on any guest complaints
• Guest suggestions must be listened to and brought to the laundry manager’s attention

Fire, Life, Health and Security

• Familiarize yourself with emergency and evacuation procedures

Qualifications

• Ability to work efficiently in a fast-paced environment
• Strong organizational and time management skills
• Excellent communication skills, both verbal and written
• Ability to maintain confidentiality
• Willingness to work flexible hours, including weekends and holidays, as needed

Additional Information

• Internal: Works in harmony with all hotel employees, appliesrulesand providesbest service within the limit of the established job specification
• External:All guests, suppliers/partners.
• Materials: All machinery and equipment at Front Office

More detailed duties and responsibilities are listed below in the form of a checklist and are not meant to be complete.