Labour Relations Assistant

City Of Edmonton; Edmonton; Hybrid; CAD 44,000 - 56,000; Full time

Job summary

Join a dynamic Labour Relations team as a Labour Relations Assistant. This role involves providing administrative support, managing inquiries, and tracking grievances. Ideal candidates are detail-oriented and possess strong communication skills. Embrace a culture of diversity and service excellence.

Qualifications

• Experience in Human Resources, Labour Relations, or Business Administration.
• Strong information and records management skills.

Responsibilities

• Provide technical and administrative support to Labour Relations Consultants.
• Track grievances and disciplinary correspondence.
• Support onboarding for new hires.

Skills

Computer proficiency

Information management

Interpersonal skills

Communication skills

Education

Human Resources

Labour Relations

Business Administration

Tools

Google suite

Microsoft Office

Job description

If you are a highly motivated team player with strong administrative support skills and a keen interest in labour relations, consider joining the Labour Relations team!

Working in a dynamic environment, with experienced labour relations practitioners, the Labour Relations Assistant (LRA) will provide technical and administrative support to a team of Labour Relations Consultants. The Labour Relations Section values open communication, collaboration, teamwork and service excellence. Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.

What will you do?

• Receive, review, organize, catalog, refer and track all grievances, Alberta Labour Relations Board and disciplinary correspondence
• Receive, review, organize, research, refer and track incoming inquiries and requests to completion, including FOIP requests, investigations, requests for information, briefings and other general inquiries to Labour Relations
• Utilize and manage investigation tracking tools (i.e. harassment and discrimination, Hotline)
• Provide clerical support to the Director of Disputes and Advisory Services and team
• Set up meetings, which may include contacting Union representatives and City employees for scheduling, arrange for location and materials (i.e. flipcharts, coffee, etc.), and send out notification to individuals
• Attend a variety of meetings to record notes, track and ensure resolution of sensitive labour relations action items
• Support the onboarding process for new hires to Labour Relations, by tracking and monitoring to ensure orientation processes are completed and that new employees have access to the tools required to complete their work
• Provide any other administrative support functions as required

Qualifications

• Combination of experience and education related to Human Resources, Labour Relations, or Business Administration

Skills required for success:

• Computer proficiency and experience using the Google suite of applications (e.g. GMail, Calendar, Drive, Slides) and Human Resources Information Systems. Will consider Microsoft Office suite experience
• Strong information and records management skills
• Experience working with highly confidential documents and information
• Demonstrated ability to exercise considerable judgement and tact when responding to sensitive requests
• Strong interpersonal and communication (written and oral) skills with a high degree of accuracy and attention to detail
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion (https://bit.ly/3hd2d95)
• Applicants may be tested

Conditions of employment and work environment:

• Up to: 1 permanent, full-time position
• Hours of work: 33.75 hours per week, Monday - Friday
• Salary Range: $25.172- $31.257 (Hourly); $44,346.770 - $55,067.020 (Annually)
• This position is eligible for the EDO program (Earned Day Off)
• This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the office
• Management and Out-of-Scope positions at the City of Edmonton are being reviewed for possible inclusion in the Civic Service Union 52 bargaining unit. If this position is impacted, the incumbent will be notified accordingly

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefitshttps://bit.ly/COEbenefits.

Talent sourced through this process may be considered for similar opportunities within the City of Edmonton.

Talent Acquisition Consultant: AS/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Word/Data Pro Clerk II - 8hrs
Posting Date: May 14, 2025
Closing Date: May 25, 2025 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: Out of Scope
Department: Employee and Legal Services Division
Work Location(s): Century Place, 9th Floor, 9803 - 102A Avenue Edmonton T5J 3A3