Labour Relations Analyst (Contract)

LCBO (Liquor Control Board of Ontario); Toronto; On-site; CAD 67,000 - 114,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on Workperk

Job summary

LCBO, located in Toronto, seeks a Labour Relations Data Analyst to support arbitration and policy decisions with research, data analysis and dashboard building. On-site role with a 12-month contract, reporting to the Senior Manager, Labour Relations Corporate Initiatives.

You will monitor grievances, perform predictive analytics, prepare briefing materials, and benchmark collective agreements while ensuring data integrity and timely reporting.

Qualifications

• Post-secondary degree in Labour or Industrial Relations or data analysis.
• Minimum 2 years of corporate experience with a unionized workforce.
• Knowledge of Labour Relations, Labour Law and related legislation.
• Advanced Excel, PowerBI, Word and PowerPoint skills.

Responsibilities

• Monitor and prioritize grievance and arbitration files.
• Analyze grievances and arbitrations for financial and reputational risk.
• Support advisory to prepare for arbitration and med-arb processes.
• Ensure data integrity and reporting for collective bargaining.
• Provide real time grievance analytics by region and business line.

Skills

Analytical skills

Research skills

Reasoning

Mathematical skills

Problem solving

Education

Post-secondary degree in Labour or Industrial Relations

Data analysis education or experience

Tools

Microsoft Excel

PowerBI

Word

PowerPoint

Job description

Location Address: 100 Queens Quay East, 9th Floor, Toronto

Number of Openings: 1

Pay: $66,671.00 - $113,578

Job Posting Description: This is an onsite role #LI-Onsite

Contract Duration: 12 Months

Reporting to the Senior Manager, Labour Relations Corporate Initiatives, you will support to the Labour Relations leadership team by conducting a variety of research, data analysis and special projects to support strategic decisions on policy, collective agreement proposals, administration and interpretation, grievances, arbitrations and workplace issues. If you love building dashboards, real time data manipulation and deep dive trend/risk analysis, then this is the role for you!

About the Role

• Monitor and prioritize grievance and arbitration files
• Conduct analysis of grievances and arbitrations to assess financial and reputational risk real time feedback on emerging trends, priority areas of focus, etc.
• Support client advisory to ensure the team is fully prepared for arbitration and med-arb processes
• Ensure appropriate processes to improve and sustain integrity/reliability of labour relations data.
• Provide real time grievance analytics (by region, themes, business lines, etc.) to enable labour relations and leaders to respond as required
• Manage all reporting obligations under collective bargaining agreement to ensure compliance and a single source of truth and methodology
• Manage the data collection and preparation related to the attendance management program
• Review, summarize and analyze relevant collective agreements
• Benchmark compensation and collective agreement provisions externally, using research into industry best practices
• Predictive analysis of union communications, campaigns and actions leading into and during the bargaining process
• Root cause analysis of grievance trends to inform bargaining proposals and mandates
• Support for, and qualitative analysis of, in-person and survey-based consultations led by corporate Initiatives to inform bargaining proposals and mandate
• Costing and analysis of proposals, both at the bargain table and to inform strategy and mandate
• Fact checking of union claims to inform communications strategy
• Analysis of data from PeopleOps and Grievance Database against LR resources, programs, tools to determine effectiveness and identify gaps
• Conduct impact analysis on Corporate Initiative consultations
• Write briefing material related to labour relations issues for senior management, such as briefing notes and presentations.
• Updating knowledge articles owned by and related to corporate labour relations initiatives.

About You

• Post-secondary Degree in Labour or Industrial Relations, data analysis or an acceptable combination of knowledge and experience.
• Minimum 2 years of experience in a corporate environment with a unionized workforce
• Knowledge of Labour Relations and Labour Law, as well as knowledge and awareness of employment related legislation
• Knowledge of the collective bargaining process
• Advanced knowledge of computer systems, specifically Microsoft Excel, PowerBI, Word, and PowerPoint
• Experience creating complex reports, analyzing data and building dashboards
• Well-developed research, reasoning, mathematical, analytical and problem-solving skills

We offer a comprehensive suite of benefits, including:

• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperk.

There is a world of opportunities at the LCBO… Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO. We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard.

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Freedom of Information and Privacy Office 100 Queens Quay East, 9th Floor Toronto, Ontario M5E 0C7 Telephone: [phone] E-mail: [e-mail]

Work Hours: 36.25

Union / Non-Union: Non-Union

Job Posting End Date: October 8, 2026