Laboratory Sales Consultant, Blood Bank (Eastern Canada)

Werfen North America; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Laboratory Sales Consultant to drive sales in the Blood Bank sector across Eastern Canada. This role involves building strong customer relationships, executing strategic sales plans, and collaborating with technical specialists to enhance product offerings. The ideal candidate will possess a blend of sales expertise and laboratory experience, with a strong emphasis on customer service and communication skills. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the healthcare landscape.

Qualifications

• 3-5 years sales experience in Diagnostics or Blood Bank roles.
• Ability to interpret business and technical materials.

Responsibilities

• Plan and organize territory coverage and management strategies.
• Prepare accurate CRM-based territory business plans and sales reports.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Mathematical Skills

Bilingual in French and English

Education

Bachelor's degree (BSc/BA/BS)

Medical Laboratory Technologist qualification/certification

Tools

CRM Software

Job description

Laboratory Sales Consultant, Blood Bank (Eastern Canada)

Join to apply for the Laboratory Sales Consultant, Blood Bank (Eastern Canada) role at Werfen North America

Job Summary

• Primary ownership of assigned customer targets within geographic territory. Achievement of annual instrument and reagent sales objectives in all targeted Werfen markets across assigned geographic territory.
• Lead the critical stages of the Sales Lifecycle within assigned customer base. Identify opportunities through gathering key decision-making criteria, qualifying, and gaining customer understanding (personal & professional goals). Craft product and financial solutions for customers by thoroughly understanding their specific goals and Blood Bank/Lab situations.
• Conduct and present appropriate workflow analysis, product information, and financial justification to create customer value and commitment.
• Gain agreement from the customer and Werfen by following the Contract Department's policies and procedures. Support the implementation of specified product lines from order to go-live and beyond.
• Work collaboratively with the Blood Bank Technical Specialist (BBTS), Molecular and Specialty Technical Specialists (MSDTS) to grow reagent sales and address ongoing customer needs.
• Build and manage customer relationships within assigned geography.
• Prepare accurate CRM-based territory business plans, forecasts, and sales reports to achieve sales quotas, expense budgets, and product mix objectives.

Responsibilities

• Plan and organize territory coverage/management strategies.
• Develop and execute capital equipment tactics to drive sales, defining objectives, strategies, and tactics to meet or exceed territory goals based on value propositions.
• Maintain accurate CRM records, including business plans, forecasts, and sales reports.
• Complete administrative requirements timely (Expense Reporting, Business Plans, Forecasts, etc.).
• Exhibit professionalism, confidence, and proactivity.
• Strong communication skills, both written and verbal.

Networking/Key Relationships

• Develop long-term customer alliances to support capital sales activities.
• Collaborate with the National Sales Director and other teams to define strategies for various product segments.
• Work with BBTS/MSDTS teams to grow reagent sales and accelerate instrument go-lives.

Must Have

• Blood bank or laboratory experience.
• Excellent customer service skills.
• Excellent communication skills, both verbal and written.
• Bilingual in French and English.

Nice To Have

• Experience presenting to diverse audiences including medical professionals.
• High emotional intelligence.
• Strong team player and documentation skills.

Territory: Newfoundland, Eastern and Northern Ontario. The candidate should be located in the Ottawa region.

Legal Requirements: Must be able to legally work in Canada.

Qualifications

• Bachelor's degree (BSc/BA/BS) or equivalent experience.
• Medical Laboratory Technologist qualification/certification.

Skills & Capabilities

• Ability to interpret business and technical materials, and write reports and business correspondence.
• Mathematical skills including probability, statistics, and geometry.
• Problem-solving skills for practical situations.

Travel Requirements: Up to 60%

Additional Requirements

• 3-5 years sales experience, preferably in Diagnostics or Blood Bank roles.
• Experience with capital equipment sales in Diagnostics or hospital markets.
• Compliance with vendor credentialing requirements for hospital visits.