Laboratory Front Desk Associate — Customer Focus

Countybank; Kirkland; On-site; CAD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible hours

Career development opportunities

Competitive benefits

Job summary

Countybank is seeking a part-time customer service representative to handle primary customer contact with professionalism and confidentiality. You will respond to inquiries within legal limits, manage follow-ups by phone, and keep merchandise displays well-stocked.

This role requires strong French and English skills and a collaborative, empathetic approach. Hours range from 10 to 30 per week, offering a flexible schedule and competitive benefits.

Qualifications

• 1+ year in customer-facing roles preferred.
• Ability to handle confidential information.
• Strong communication and listening skills.

Responsibilities

• Be the primary contact with customers, maintaining confidentiality and professionalism.
• Respond to customer requests within the legal limits of the position and protect disclosed information.
• Conduct follow-up phone calls to customers as needed.
• Restock merchandise displays to ensure products are available and well-presented.

Skills

Customer service

Phone etiquette

Confidentiality

Empathy

Team player

Job description

Countybank is seeking a part-time customer service representative to handle primary customer contact with professionalism and confidentiality. You will respond to inquiries within legal limits, manage follow-ups by phone, and keep merchandise displays well-stocked.

This role requires strong French and English skills and a collaborative, empathetic approach. Hours range from 10 to 30 per week, offering a flexible schedule and competitive benefits.