Laboratory Assistant - LHSC

Dynacare; Kelowna; On-site; CAD 26,000 - 43,000; Full time

Benefits offered by this job

Top Employer

Health benefits

Internal mobility opportunities

RRSP match

Job summary

Dynacare is seeking a Laboratory Assistant – LHSC in Kelowna to support processing blood samples and related specimens, enter requisitions and results, and deliver compassionate patient care. This role emphasizes accuracy, timeliness, and empathy in stressful patient situations, with a 100% onsite work style.

The successful candidate will be CSMLS/BCSLS MLA certified or eligible, with related science education and phlebotomy experience.

Qualifications

• CSMLS/BCSLS MLA certification required or equivalent.
• Bachelor degree in a related scientific discipline may be considered.
• 1 year patient-facing phlebotomy experience preferred.

Responsibilities

• Enter data, patient and test information for requisitions accurately and timely.
• Obtain quality blood samples and specimens using venipuncture techniques.
• Ensure specimens and documentation comply with SOPs and are ready for transport to the lab.
• Maintain patient confidentiality and contribute to quality metrics and regulatory compliance.
• Provide empathetic customer service to support a positive patient experience.

Skills

Phlebotomy

Patient care

Detail oriented

Communication

Education

CSMLS or BCSLS MLA certified

Bachelor degree in related science

Job description

Job Posting: Laboratory Assistant – LHSC

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Laboratory Assistant - LHSC?

As a Laboratory Assistant – LHSC, you are responsible for processing blood samples and other laboratory specimens, entering requisitions and results accurately – all in a timely manner. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness. Testing results are often critical for patients, and you are there to help and make an impact on their lives.

Status: Permanent Full-Time

Hours of Work: Mon, Tues, Thurs, Fri, 7.30am - 4.00pm; Wed 11.30 am-8.00 pm

Location: Kelowna – Glenmore LHSC (5J)

Discipline: LHSC

Workstyle: 100% onsite

Internal Deadline Application Date: Friday August 28, 2026.

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens and perform ECG’s
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
• Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators

What YOU bring to the role:

• You are CSMLS or BCSLS certified and/or a graduate of an MLA program accredited by BCSLS or equivalent awarding body (Canadian)
• Applicants with a Bachelor degree in a related scientific discipline or nursing, or international MLA or MLT qualification, AND a minimum of 1 year patient-facing phlebotomy experience may also be considered
• You are customer-focused with a genuine care for patient’s health
• Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
• Prioritize and self-manage within a deadline-oriented environment
• Be extremely detail oriented
• Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients
• 25 to 40 words per minute typing speed required

Working Conditions:

• Normal office environment
• Medical laboratory environment
• Required walking with repetitive motions
• Required to float amongst listed locations as required
• May sit or stand for prolonged period of time with extensive computer use
• Required to lift a maximum of 30 pounds as required
• Exposed to bio-hazardous substances, temperature differences and noise variances
• At times might require frequent standing, sitting, bending, etc.

Pay rate: $27.00-$30.75 per hour

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.