Lab Phlebotomist

Medcan Health Management Inc.; Toronto; On-site; CAD 36,000 - 50,000; Full time

Benefits offered by this job

Wellness Days

Employee rates on fitness sessions

Complimentary clinic membership

On-site Nourish lunch program

Educational/interactive webinars

Job summary

Medcan Health Management Inc. is seeking a qualified Phlebotomist to join the Lab and Clinic Testing team in downtown Toronto.

The role involves venipuncture, specimen handling, and accurate labeling, with a focus on delivering a high-quality client experience. The ideal candidate has 2–3 years of experience in phlebotomy, excellent communication skills, and works well in a fast-paced clinic and laboratory environment.

Qualifications

• Proof of Professional Liability Insurance (PLI) with MLPAO or CSMLS
• Completion of accredited phlebotomy training program
• MLPAO certified and CPR certification
• Knowledge of medical and laboratory terminology
• Prior phlebotomy experience, preferably in a clinic setting
• Strong organization and time management skills
• Detail-oriented with commitment to accuracy
• Excellent interpersonal and communication skills with clients of all ages

Responsibilities

• Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples.
• Identify clients ensuring samples are accurately labeled before testing.
• Process and prepare samples for testing per laboratory standards.
• Prioritize daily activities based on urgency of requests.
• Follow health, safety and infection control policies.
• Explain procedures to clients and address concerns.
• Escort clients to waiting lounges and assist with sample collection protocol.
• Document client and sample information in LIS.
• Participate in ongoing education and professional development.
• Prepare send-out samples for external testing as required.

Skills

Phlebotomy

Venipuncture

Client communication

Education

Accredited phlebotomy training

MLPAO certification

CPR certification

Tools

Microsoft 365

Teams

Outlook

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! This job is for a current vacancy. The Role: Medcan's Laboratory and Clinic Testing team is seeking a qualified and compassionate Phlebotomist for a Full-Time position. The ideal candidate will have 2-3 years experience in venipuncture, capillary collection, and specimen handling with knowledge of medical laboratory terminology and will ensure accurate and safe collection and processing of blood and other samples within our clinic and laboratory. This role is pivotal in delivering a high-quality client experience and supporting clinical operations. Excellent communication and client service is a must to be successful in this role. Our downtown Toronto clinic is conveniently located at 150 York St. This job is for a current vacancy.

The Accountabilities

• Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients.
• Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements.
• Process and prepare samples for testing in compliance with laboratory standards and procedures.
• Prioritize and arrange daily activities based on the urgency of sample collection requests, maintaining an organized workflow within the clinic and the laboratory.
• Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff.
• Utilize effective communication to explain procedures to clients, reassuring them and addressing any concerns to facilitate a smooth and comfortable sample collection process.
• Greet and request required information from clients, explain the sample collection process, and ensure clients have followed necessary test protocol prior to sample collection.
• Escorting clients to and from waiting lounges located throughout the clinic.
• Document and maintain client and sample information within the LIS.
• Participate in ongoing education and professional development to remain current with industry standards.
• Monitor the testing add-ons list and prepare send-out samples for external testing as required.
• Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement.
• Assist in the onboarding and training of new phlebotomists.
• Participate in the competency assessments.

The Requirements

• Proof of Professional Liability Insurance (PLI) with MLPAO or CSMLS
• Completion of accredited training program in phlebotomy
• MLPAO certified and asset CPR certification
• Knowledge of medical and laboratory terminology
• Prior experience as a Phlebotomist, preferably in a clinic setting
• Superior organization and time management skills
• Detail-oriented with a commitment to accuracy and quality in all tasks
• Problem solving skills, including the ability to identify and follow-up on issues
• Excellent interpersonal and communication skills (verbal and written) to effectively interact with clients of all ages and backgrounds
• Ability to maintain the strictest standards of safety, client privacy and confidentiality
• Ability to work efficiently in a fast-paced environment and adapt to varying client needs
• Advanced level in Microsoft 365, Teams and Outlook

This is a Full-Time position that is scheduled for 8.5-hour shifts during 6:30 am - 7:30 pm Monday through Saturday. This role reports to the Manager, Laboratory Services.

Our Benefits

• Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members.
• We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being.
• We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.
• We also have employee perks to continue to help our staff Live Well, For Life.
• This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish.
• We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think.
• Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!

Position Pay Range

Position Pay Range $36,374.00 - $50,014.25 CAD annually Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

Diversity, Equity and Accessibility

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at [e-mail].

Medcan is a global leader in proactive health and wellness services and is devoted to providing care that is grounded in the latest evidence-based practices, technologies and treatments. Our team includes physicians, clinicians, allied health, administrative and corporate professionals that are passionate about supporting individuals, families and employers to live well, for live. Medcanners are client obsessed, our business is powered by people, and we believe in challenging the status quo and focusing on what matters. We value excellence, drive, respect and integrity. Medcan's head office is located at 150 York Street in downtown Toronto, with additional locations across Ontario. Learn more at medcan.com.