Lab Phlebotomist

medcan; Toronto; On-site; CAD 36,000 - 50,000; Full time

Benefits offered by this job

Wellness Days

Nourish lunch program via Nourish

Job summary

Medcan seeks a qualified Phlebotomist for a full-time position in our downtown Toronto clinic. The role emphasizes precise venipuncture, sample labeling and handling, and delivering high quality client service.

Ideal candidates have 2-3 years in phlebotomy, knowledge of lab terminology, and strong communication skills to reassure clients and ensure safe collection and processing of specimens.

Qualifications

• Completion of accredited phlebotomy training program.
• MLPAO certified and asset is required.
• Proof of PLI with MLPAO or CSMLS is required.
• CPR certification required.

Responsibilities

• Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples.
• Identify clients ensuring samples are labeled correctly before testing.
• Process and prepare samples for testing per laboratory standards.
• Maintain safe, organized workflow in clinic and laboratory.
• Document client and sample data in the LIS and ensure privacy.

Skills

Phlebotomy

Customer service

Communication

Time management

Safety & privacy

Problem solving

Education

Phlebotomy training

MLPAO certification or CSMLS

Tools

Microsoft 365

Teams

Outlook

Job description

Role

Medcan's Laboratory and Clinic Testing team is seeking a qualified and compassionate Phlebotomist for a Full-Time position.

The ideal candidate will have 2-3 years experience in venipuncture, capillary collection, and specimen handling with knowledge of medical laboratory terminology and will ensure accurate and safe collection and processing of blood and other samples within our clinic and laboratory.

This role is pivotal in delivering a high-quality client experience and supporting clinical operations. Excellent communication and client service is a must to be successful in this role.

Our downtown Toronto clinic is conveniently located at 150 York St.

Accountabilities

• Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients.
• Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements.
• Process and prepare samples for testing in compliance with laboratory standards and procedures.
• Prioritize and arrange daily activities based on the urgency of sample collection requests, maintaining an organized workflow within the clinic and the laboratory.
• Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff.
• Utilize effective communication to explain procedures to clients, reassuring them and addressing any concerns to facilitate a smooth and comfortable sample collection process.
• Greet and request required information from clients, explain the sample collection process, and ensure clients have followed necessary test protocol prior to sample collection.
• Escorting clients to and from waiting lounges located throughout the clinic.
• Document and maintain client and sample information within the LIS.
• Participate in ongoing education and professional development to remain current with industry standards.
• Monitor the testing add-ons list and prepare send-out samples for external testing as required.
• Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement.
• Assist in the onboarding and training of new phlebotomists.
• Participate in the competency assessments.

Requirements

• Proof of Professional Liability Insurance (PLI) with MLPAO or CSMLS
• Completion of accredited training program in phlebotomy
• MLPAO certified and asset
• CPR certification
• Knowledge of medical and laboratory terminology
• Prior experience as a Phlebotomist, preferably in a clinic setting
• Superior organization and time management skills
• Detail-oriented with a commitment to accuracy and quality in all tasks
• Problem solving skills, including the ability to identify and follow-up on issues
• Excellent interpersonal and communication skills (verbal and written) to effectively interact with clients of all ages and backgrounds
• Ability to maintain the strictest standards of safety, client privacy and confidentiality
• Ability to work efficiently in a fast-paced environment and adapt to varying client needs
• Advanced level in Microsoft 365, Teams and Outlook

Position Pay Range

$36,374.00 - $50,014.25 CAD annually

Schedule

This is a Full-Time position that is scheduled for 8.5-hour shifts during 6:30 am - 7:30 pm Monday through Saturday. This role reports to the Manager, Laboratory Services.

Benefits

• Medcan's philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.
• We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think.
• Our enhanced benefits package is just one of the reasons why we continue to be one of Canada's Best Managed Companies!