Lab Patient Technician - Part Time - Toronto, ON

LifeLabs LP; Toronto; On-site; CAD 42,000 - 54,000; Part time

Job summary

LifeLabs LP in Toronto, Ontario is seeking a part-time Lab Patient Technician to support the specimen collection process from greeting patients to preparation for transport. The role emphasizes strong customer service, accurate data entry, and adherence to test protocols to ensure patient safety and quality results.

The position requires phlebotomy experience or training, ECG competency, and excellent communication skills.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent is preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Skills

Phlebotomy

ECG

Communication skills

Typing 40 wpm

Customer service

Privacy & confidentiality

Empathy

Flexibility

Education

Laboratory Assistant program

Job description

As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Status: Part Time Schedule: 6:45am-6:30pm (Monday-Friday) and 6:45am-2:00pm on Saturdays and Sundays Additional requirements: Successful Candidate for this position should be able to demonstrate strong customer service understanding, data entry skills, blood collection technique, good punctuality and have the flexibility to be able to work any shifts ranging between 6:45am-6:30pm (Monday-Friday) and 6:45am-2:00pm on Saturdays and Sundays. Successful candidate will be required to work in nearby PSC's within the region whenever operationally needed Number of Positions: 1 Start Date: ASAP

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What you will bring to the role:

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations
• Strong empathy, flexibility, adaptability to change, and problem solving skills
• Ability to maintain the strictest standards of patient privacy and confidentiality.