Lab Patient Technician (OPSEU Thunder Bay)

Lifelabs LP; Northwestern Ontario; On-site; CAD 32,000 - 42,000; Part time

Job summary

LifeLabs LP in Thunder Bay, ON is seeking a Lab Patient Technician (Part Time Float) to oversee specimen collection from greeting patients through to preparation for transport. The role involves phlebotomies, Holter monitors, ECGs, and special test collections, with a requirement for flexible scheduling and accessibility to multiple LifeLabs locations.

The ideal candidate has phlebotomy experience, strong customer service skills, and the ability to maintain patient confidentiality.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent preferred.
• Phlebotomy experience is an asset.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Skills

Phlebotomy experience

Typing 40 wpm

Customer service

Empathy & adaptability

Privacy/confidentiality

Education

Graduate of an approved Laboratory Assistant program or equivalent

Job description

Lab Patient Technician (OPSEU Thunder Bay)

1040 Oliver Rd, Thunder Bay, ON, Canada

Job Description

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.

Status: Part Time (Float)

Schedule: Monday - Friday, 6:00am - 5:30pm

Flexible availability required. The successful candidate must be available to accommodate last‑minute call‑ins and be flexible with scheduling. Regular working hours are Monday to Friday, between 6:00 a.m. and 5:30 p.m.

Locations: 1040 Oliver Road, 1265 Arthur Street, or 194 Court Street

Number of positions: 1

Start date: ASAP

Union: OPSEU Thunder Bay collective agreement

Position type: Existing position

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Compensation & Benefits

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan.
• Vacation and Wellness Days.
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well‑being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health‑related benefits.

Accessibility

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations

Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!