Lab Patient Technician

LifeLabs Medical Laboratory Services; Cambridge; On-site; CAD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive employee group benefits

Retirement Savings Plan

Vacation and Wellness Days

Employee Wellness programs

Professional development reimbursement

Job summary

LifeLabs Medical Laboratory Services in Cambridge is seeking a Lab Patient Technician for a temporary part-time position. Your primary responsibility will be the specimen collection process, ensuring patients are well-informed and comfortable. You will perform essential tasks such as phlebotomies and ECGs, contributing directly to patient care.

The ideal candidate is expected to have a Laboratory Assistant certification and strong communication skills. In addition, you'll enjoy competitive benefits, including health coverage and wellness programs, making a difference in patients' lives.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent preferred.
• Strong customer/patient service skills, even in stressful situations.
• Ability to maintain strict standards of patient privacy and confidentiality.

Responsibilities

• Greet and collect necessary information from patients for specimen collection.
• Perform phlebotomies and connect/disconnect holter monitors.
• Maintain client relationships and respond to inquiries about test results.
• Prepare specimens for transportation and testing.

Skills

Phlebotomy experience

ECG training

Excellent communication skills

Computer skills with a minimum typing speed of 40 wpm

Education

Graduated from an approved Laboratory Assistant program

Job description

Lab Patient Technician

As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Status: Temporary Part Time Regular

Schedule: Monday to Friday from 7:00 a.m. to 12:00 p.m., but may vary depending on operational needs with the opportunity for additional hours. The role also includes rotational Saturday shifts.

Number of positions: 1

Start Date: ASAP

Contract End Date: 20 August 2027

Your Responsibilities Will Include

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Compensation & Benefits

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award‑winning mental, physical and financial wellness programs aim to address the comprehensive well‑being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health‑related benefits.

Accessibility

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations

Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

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