Lab Patient Technician

LifeLabs; St. Catharines; On-site; CAD 80,000 - 100,000; Part time

Job summary

LifeLabs is seeking a part-time Lab Patient Technician to support specimen collection and patient care in St. Catharines. This role involves direct patient interaction, phlebotomy, and special test collections while emphasizing empathy, flexibility, and strong communication skills. Ideal candidates will meet program qualifications and possess good computer skills, offering a chance to make a difference in patient lives.

Benefits

Retirement Savings Plan

Vacation Entitlement

Employee Wellness

Employee Giving Program

Qualifications

• Good computer skills with a minimum typing speed of 40 wpm.
• Ability to maintain strict patient privacy and confidentiality.

Responsibilities

• Greet patients and explain the specimen collection process.
• Perform phlebotomies and special test collections.
• Maintain client relationships and follow up on requests.

Skills

Empathy

Flexibility

Adaptability to change

Problem-solving skills

Education

Graduate of an approved Laboratory Assistant program

Job description

Improve lives. Love your job. Grow your career.

LifeLabs Medical Laboratory Services, a proud Canadian company with over 50 years of experience, is seeking a Lab Patient Technician to join our team in St Catharines, ON (3460 Schmon Pkwy).

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients to preparing specimens for transportation. This important role impacts patient care and our business, providing you with the opportunity to make a difference in patients’ lives. This is a part-time role suitable for individuals with a flexible schedule and includes the opportunity to pick up additional shifts at other LifeLabs locations.

This position is part-time, working up to 20 hours per week. The successful candidate must be flexible 7 days a week and have a vehicle.

In this role, you will:

• Greet patients, request required information, explain the specimen collection process, and ensure adherence to test protocols.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Handle special test collections, such as drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, respond to inquiries, and follow up on requests.
• Enter patient demographics, requisition information, and other data accurately.
• Prepare specimens for transportation and testing.

The ideal candidate will prioritize excellent customer/patient service and be able to relate to patients and clients, even in stressful situations. Key qualities include: empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements are:

• Graduate of an approved Laboratory Assistant program or equivalent.
• Good computer skills with a minimum typing speed of 40 wpm.
• Ability to maintain strict patient privacy and confidentiality.

We seek passionate individuals who embody our values: Caring, Customer Driven, Agile, and One Team, and who can live these values daily.

This is an in-person role.

Hiring Range: $24.02 - $28.05

The final salary will be determined based on experience, education, market conditions, and internal equity.

Additional Benefits:

• Retirement Savings Plan: Contributions made on your behalf to help you save for retirement.
• Vacation Entitlement: Vacation pay included with each pay.
• Employee Wellness: Wellness programs supporting physical, emotional, and financial health, recognized industry-wide.
• Employee Giving Program: Support for employees donating, fundraising, or volunteering for Canadian charities or nonprofits.

We are committed to diversity, equity, and inclusion (DEI), fostering an environment where everyone can be their authentic selves. We believe that we are Stronger Together and value the unique perspectives each team member offers.

Vaccinations are highly encouraged. They may also be mandatory depending on provincial or regional regulations, or employer policies. Please inquire if this position requires full vaccination with current Government-approved COVID-19 vaccines.

Join the LifeLabs team today and make a difference!