Lab Pack Customer Facing Representative (DZ Driver)

GFL Environmental Inc.; Pickering; Hybrid; CAD 55,000 - 80,000; Full time

Job summary

GFL Environmental Inc. in Ontario is seeking a Lab Pack Customer Facing Representative to identify, pack, label, and transport hazardous and non-hazardous chemical waste from customer sites.

You will combine technical chemical knowledge with strong customer service to ensure compliance and safety. This role requires driving DZ-class trucks, performing on-site waste operations, and maintaining accurate manifests and documentation.

Qualifications

• Post-secondary education in Chemistry or Chemical Technology. Relevant work experience and/or internship in related environmental field considered.
• DZ Driver’s License preferred; candidates willing to obtain one will be considered.
• Solid understanding of chemical compatibility and safe disposal methods.
• Strong safety mindset and meticulous attention to detail.
• Proficiency with Google Sheets and Google Docs.

Responsibilities

• Serve as the on-site technical contact, providing professional service while handling chemical waste streams.
• Classify, segregate, package, and label laboratory chemicals and hazardous wastes according to regulations.
• Evaluate chemical compatibility on-site to safely consolidate waste and ensure proper transport.
• Drive DZ-class trucks to pick up waste from client locations and transport to processing facilities.
• Complete accurate waste manifests, shipping documents, and chain-of-custody paperwork.
• Adhere to safety protocols, perform pre-/post-trip inspections, and wear PPE as required.

Skills

Safety-conscious

Detail-oriented

Customer service

Interpersonal skills

Communication

Teamwork

Multitasking

Education

Post-secondary education in Chemistry or Chemical Technology

DZ Driver’s License preferred

Tools

Google Sheets

Google Docs

Job description

Job Title: Lab Pack Customer Facing Representative (DZ Driver) Department: Hazardous Waste / Environmental Services Position Overview GFL Environmental is looking for a detail-oriented, safety-driven Lab Pack Representative to serve as the front-line technical representative for our environmental services division. In this role, you will identify, pack, label, and safely transport hazardous and non-hazardous chemical waste from customer sites. Combining technical chemical expertise with client-facing service, you will ensure full regulatory compliance while delivering an outstanding customer experience.

Key Responsibilities

• Customer Representation & Site Operations: Serve as the primary on-site technical contact, providing professional, courteous service while handling chemical waste streams.
• Lab Packing & Identification: Classify, segregate, package, and label various laboratory chemicals and hazardous wastes according to municipal, provincial, and federal regulations.
• Chemical Compatibility & Safety: Evaluate chemical compatibility on-site to safely consolidate waste, prevent hazardous reactions, and ensure proper transport.
• Transportation & Logistics: Drive company vehicles (including DZ-class trucks) to pick up waste from client locations and transport it back to GFL processing facilities.
• Documentation & Compliance: Complete accurate waste manifests, shipping documents, lab pack inventories, and chain-of-custody paperwork.
• Equipment Maintenance & Safety Compliance: Strictly adhere to GFL safety protocols, conduct pre-/post-trip vehicle inspections, and wear required personal protective equipment (PPE), including respiratory protection when necessary.

Qualifications, Experience & Requirements

• Education & Experience: Post-secondary education in Chemistry or Chemical Technology. Relevant work experience and/or an internship in a related environmental field will be considered.
• Licensing: A valid DZ Driver’s License is preferred; candidates willing and eligible to obtain a DZ license will also be considered.
• Chemical Expertise: Solid understanding of potential chemical reactions (compatibility) and standard methods for performing safe chemical disposal reactions.
• Technical & Computer Skills: Competent computer skills, including proficiency in Google Sheets and Google Docs.
• Safety & Detail Orientation: Extremely safety-conscious, highly detail-oriented, and capable of safely wearing a respirator as required by job tasks.
• Professional & Interpersonal Skills: Strong organizational, communication, and interpersonal skills with the ability to build positive customer relationships.
• Work Style: Self-motivated, able to multitask, work with minimum supervision, and collaborate effectively within a team environment.
• Flexibility: Willingness to work overtime, alternate shifts, and occasional weekends as operational needs dictate.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail].

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required.

Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub.

At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn't just for our business—it's for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we're proud to support them in that journey.

We consider our employees' personal goals, helping them create the career, and life, that they desire—whether it's advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life.

We're proud to say that working for GFL is more than a job. It's an opportunity to make a difference and grow tremendously along the way. Regardless of the work we're doing today, we've got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.