Lab Assistant

Dynacare; Ottawa; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Laboratory Assistant Float to join their team in Ottawa. In this role, you will play a crucial part in obtaining quality blood samples and providing exceptional customer service to patients. Your skills in phlebotomy and attention to detail will help create a positive experience for individuals during their visits. This position offers a supportive environment where you can grow your career and contribute to a meaningful mission of health and wellness. If you are passionate about making a difference in people's lives, this is the perfect opportunity for you.

Benefits

Health and wellness benefits program

RRSP match benefits

Employee stock purchase program

Collaborative and diverse workforce

Qualifications

• Completion of a Laboratory Assistant training program or Medical Lab Assistance course.
• Skill in phlebotomy with ability to manage anxious patients.

Responsibilities

• Obtain quality blood samples and other specimens from patients.
• Accurately enter data for Ministry of Health requisitions.
• Maintain confidential information securely.

Skills

Phlebotomy

Customer Service

Data Entry

Attention to Detail

Communication Skills

Education

Secondary School Diploma

Laboratory Assistant Training Program

Job description

Job Posting: Laboratory Assistant Float

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Laboratory Assistant?

As a Laboratory Assistant Float, you are responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare’s mission and values. Working as part of a team, you assist in building a positive team environment and maintaining quality metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness.

Status: Permanent Full Time

Shift: Day Shift, Monday to Friday, between 6:45 am – 5:00 pm, and half day on alternate Saturdays

Work Style: On Site

Location: Ottawa and surrounding areas.

Internal Posting Deadline: May 6, 2025

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens, perform ECGs, Holter Hookups, paternity, urine, drug, and breath alcohol collections
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for handling samples
• Maintain all confidential information securely. Contribute to meeting departmental/corporate quality metrics, regulatory compliance, and quality indicators

What YOU bring to the role:

• Completed Secondary School and a Laboratory Assistant training program or Medical Lab Assistance course with specialized training in phlebotomy
• Customer-focused with genuine care for patients’ health
• Skill in phlebotomy, with ability to manage anxious patients in a pleasant, calming manner
• Ability to prioritize and self-manage within a deadline-oriented environment
• Extremely detail-oriented
• Proficiency in English, both written and verbal, to communicate instructions clearly to patients

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years for good reason. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are seeking a meaningful career where you can support healthy lives with dedication and care, we would like to meet you. Join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the fair treatment of all individuals. We believe our diversity is our strength, and we employ a diverse workforce with respect for all employees.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and the Dynacare Accommodation Policy, requests for accommodation will be accepted during the hiring process.