L&D Designer/Developer

Candidate profile details:

Degree/Certifications Required: Educational background in Instructional Design / Adult Learning Certificate
Years of experience: 5 yrs
Team size: 14 ppl
Stakeholder interactions: 75%
Background: L&D Instructional Designer/Developer exp within FI ideally

Consulting/consultation skills:

Experience: 2 yrs+ evaluation, measurement, or business analysis experience
Skills: Experience creating surveys or proficiency assessments
Knowledge: Knowledge of Question Design best practices

Preference:

Submit work portfolio (avoid Google or Microsoft OneDrive links) beforehand. The project requires complex simulation development with a thorough knowledge of building accessibility per WCAG guideline and both for JAWS use and keyboard navigation.

Job description:

The main function of the L&D Instructional Designer/Developer is to consult, scope, recommend, design and develop high quality, fully accessible, multi-approach blended learning, evaluation and performance solutions supporting complex, highly visible, fast-paced learning projects.

Accountabilities:

• Supports highly complex learning projects to deliver timely, high quality, consistent, learning solutions that positively impact bank’s business metrics
• Ability to synthesize, simplify and communicate complex information and theoretical concepts while applying clear language principles
• Work directly with Course Owner and subject matter experts to capture content-specific knowledge and performance gaps, needs and purpose to develop appropriate solutions within deadlines
• Act as a confident and collaborative partner and trusted advisor to Learning Business Partners, Designers and Business stakeholders
• Work collaboratively with project team members
• Influence and persuade with confidence and tact
• Develop relationships and leverage partners to provide appropriate and relevant data
• Design and develop engaging, interactive blended learning solutions ensuring learning and performance objectives are met
• Ensure learning solutions align to client’s brand, learner accessibility and principles of diversity and inclusion, leveraging established standards and guidelines and achieve success criteria while managing scope, risks and problem resolution
• Leverage best in class common practices, processes and measures across the design, development and training evaluation
• Analyze data and communicate insights effectively
• Provide deep subject matter expertise in learning and performance consulting, including knowledge of external best practices and emerging trends; maintain best practices in instructional design and development and program evaluation and measurement
• Provide design and development thought leadership and/or industry knowledge and participate in knowledge transfer within the team
• Adaptable and flexible with an ability to analyze, organize and prioritize work while meeting multiple deadlines
• Protect the interests of the organization – identify and manage risks, and escalate non-standard activities/concerns as necessary
• Apply business acumen and knowledge of client’s business to establish credibility with business line clients

Must have:

• 3+ years’ experience as an Instructional Designer and Developer (More developer focus with some design)
• Educational background in Instructional Design / Adult Learning Certificate
• Knowledge of Question Design best practices
• Experience with Web Content Accessibility Guidelines (WCAG 2.2) and testing using Freedom Scientific JAWS Screen Reader
• Excellent verbal and written communication skills
• Advanced development skills in creating high quality, fully accessible learning and training assessment deliverables in all modalities (i.e. proficiency assessments and surveys; eLearning and videos; self-led learning assets, etc.)
• Advanced MS Office (PowerPoint, Excel & Word) and experience designing engaging virtual materials
• Advanced skills developing eLearning and simulations using the Articulate 360 suite of products
• Advanced skills developing videos using Vyond

Nice to have:

• Instructional Design and Development experience supporting the financial industry on complex, fast-paced projects
• Training/Performance Evaluation and Consultation certification from a recognized Training Evaluation organization such as Kirkpatrick Partners, ATD, Training Industry, etc.
• Advanced skills developing videos using Adobe suite of products (especially Adobe Premier Pro) and Camtasia
• Process improvement or Lean SixSigma experience
• Willingness to keep up with current trends and skills in training design, development and evaluation
• 2 yrs+ evaluation, measurement, or business analysis experience
• Experience creating surveys or proficiency assessments
• Skills developing assessments and surveys on Qualtrics and LMS

Preferences/Job Fit:

• Willing and able to manage multiple and varied projects and deadlines
• Able to work effectively on a virtual team
• Enjoys working as a contributing member of a team
• Highly motivated to learn new things
• Embraces and owns personal development

Job Details

Job ID: 13145
Type: Contract
Duration: 7 Months
Location: Toronto