KYC Refresh/Quality Control Analyst

RBC; Bedford; On-site; CAD 65,000 - 90,000; Full time

Job summary

RBC in Bedford, Canada seeks a Know Your Client (KYC) Refresh / QC Analyst to ensure accurate due diligence before establishing trading relationships. You will apply strong communication and analytical skills to support RBC Capital Markets operations across regional regulatory requirements.

The role covers KYC refreshes for various risk levels, acting as SME for Canada/US/UK/Asia Pacific, handling escalations, QC checks, and collaboration with global teams.

Qualifications

• 1-2 years of KYC/AML Capital Markets experience in a financial institution.
• BA/BS or equivalent.
• In-depth knowledge of global regulatory requirements (IIROC, FINTRAC, FINRA, FCA, OFSI, IRS, etc.).
• Familiarity with Capital Markets products, trade systems and business lines.
• Reporting and tracking using tools such as MS Excel, MS Access/ SharePoint.
• Advanced knowledge of CDR, Fenergo, and trading and settlement applications.

Responsibilities

• Conduct Global KYC Refresh due diligence and reviews for RBC Capital Markets in line with global/regional regulatory requirements.
• Conduct KYC due diligence for Low/Medium/High risk clients.
• Act as SME on regional KYC/AML regulatory requirements and RBC Capital Market policies (Canada, US, UK, Asia Pacific).
• Respond to adhoc requests for information from Front Office regarding KYC documentation.
• Escalate to AML Compliance, Global Economic Sanctions or other regulatory SMEs on high risk clients.
• Track documentation and outreach to clients to obtain missing materials.
• Monitor escalation, refresh and outreach queues to meet timelines.
• Perform 4-eye QC checks on refreshes across North America and EMEA.

Skills

KYC/AML

Capital Markets

Regulatory Knowledge

Data Quality

Communication

MS Excel

MS Access

SharePoint

Fenergo

Education

BA/BS or equivalent

Tools

MS Excel

MS Access

SharePoint

Fenergo

Job description

Job Description

What is the opportunity?

Do you consider yourself a self-starter with willingness to take the initiative and ability to multi-task? As a Know Your Client (KYC) Refresh / Quality Control (QC) Analyst within RBC Capital Markets operations you will utilize your excellent communication, and analytical skills to ensure that Know Your Client (KYC) Due Diligence processes are conducted and completed accurately prior to establishing trading relationships with customers.

What will you do?

• Conduct Global KYC Refresh due diligence and KYC refresh reviews for RBC Capital Markets (RBCCM) in line with global and regional regulatory requirements.
• Conduct KYC due diligence searches and reviews for Low/Medium/High risk clients.
• Act as subject matter expert on regional KYC/AML regulatory requirements and RBC Capital Market policies (including Canada, US, UK, and Asia Pacific regions)
• Have intermediate knowledge of non-AML requirements
• Respond to adhoc requests for information from Front Office partners regarding appropriate KYC documentation.
• Escalate to RBCCM AML Compliance, Global Economic Sanctions or other regulatory subject matter experts on clients identified as high risk or where material adverse information has been identified.
• Track documentation that cannot be obtained via internal or public sources and escalat to Front Office/ so outreach to clients may be conducted.
• Monitor escalation, refresh and outreach queues to ensure tasks and amendments are executed within agreed upon timelines.
• Conduct Quality Control 4 eye check reviews on refreshes for various business units across North America and EMEA to ensure KYC documentation is in line with local KYC requirements and Data Quality standards.
• Work with colleagues in other KYC and CMG teams globally to ensure a consistence and efficient data quality approach.
• Act as Subject Matter Expert on KYC policies for Canada, US, UK, Europe (eg. France, German, Spain) and Asia Pacific regions.
• Guide team members to achieve clarity on KYC/AML issues and make sure that those issues are tracked, reported on and resolved in a timely manner.
• Assist with training internal and external resources on regional KYC requirements processes and applications.
• Work with regional Compliance teams to raise commonly encountered issues, completion of high risk reviews and obtain consensus to streamline requirements globally.
• Assist with oversight and audit preparation and quality review as needed

What do you need to succeed?

Must-have

• Minimum 1-2 years of KYC/AML Capital Markets experience with a financial institution.
• BA/BS or equivalent
• In-depth knowledge of global Regulatory requirements (IIROC, FINTRAC, FINRA, FCA, OFSI, IRS, etc.) and/or experience working with regulatory or rule-based environments.
• Familiarity with Capital Markets products, trade systems and business lines.
• Reporting and tracking using tools such as MS Excel, MS Access/ SharePoint.
• Advanced knowledge of CDR, Fenergo, and trading and settlement applications.

Nice to Have

• Certified Anti-Money Laundering Specialist (CAMS) designation
• Any financial accreditations such as the Canadian Securities Course (CSC)
• Operations or Technology degree, background, or experience
• Tax knowledge

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to build close relationships with clients
• Access to a variety of job opportunities across business and geographies

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address:

90 WESTERN PKY:BEDFORD

City:

Bedford

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-11

Application Deadline:

2026-12-31

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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