Knowledge Manager, Deloitte Global Knowledge Services

Deloitte Canada; Ottawa; Remote; CAD 85,000 - 156,000; Full time

Job summary

An established industry player is seeking a Knowledge Manager for Executive Accelerators to lead knowledge management initiatives. In this pivotal role, you will develop strategies that align with program priorities, foster relationships with program leads, and enhance knowledge exchange across global teams. You will leverage your expertise in knowledge platforms to optimize content accessibility and champion a culture of knowledge sharing. Join this forward-thinking organization where diverse perspectives are valued, and contribute to building a better future through innovative knowledge management practices.

Qualifications

• Minimum of 5 years of experience in knowledge management and project management.
• Exceptional relationship building and management skills required.

Responsibilities

• Develop and maintain relationships with key stakeholders in Executive Accelerators.
• Champion knowledge sharing culture and implement improvement initiatives.

Skills

Knowledge Management

Project Management

Relationship Building

Adaptability

Tools

Knowledge Platforms

Electronic Knowledge Repository

Job description

Job Type: Permanent
Work Model: Remote
Reference code: 129049
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.

What will your typical day look like?

As the Knowledge Manager for Executive Accelerators you will serve as the knowledge management owner across aligned practice areas, including Executive & Board Programs (Chief Exec, CFO, CIO, CLO, CMO, Center for Board Effectiveness) & The Greenhouse.

You will focus on understanding program priorities, growing relationships within program leads and enabling areas, developing a knowledge strategy that aligns with priorities, and advising and coordinating knowledge activities to foster a more robust global knowledge exchange.

Responsibilities

Practice Area Enablement

• Develop and maintain relationships with US Executive Accelerators program leads and key stakeholders.
• Serve as subject matter specialist regarding XA knowledge management and practice tools.
• Develop knowledge plans that articulate KS support of the strategic priorities of the practice.

Intellectual Property Management

• Maintain a “healthy knowledge space” by regularly reviewing existing content.
• Ensure practice specialists are identified within global knowledge tools.

Knowledge Platform Optimization

• Provide guidance to practitioners based upon in-depth expertise of knowledge platforms/tools capabilities.
• Enhance search optimization to ensure that practitioners can easily find relevant content.

Adoption Measurement & Improvement

• Champion and implement knowledge sharing culture and awareness initiatives.

About the team

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate.

Enough about us, let’s talk about you

• Minimum of 5 years of relevant experience.
• Experience with electronic knowledge repository management.
• Experienced, independent thinker with proven project management experience.
• Demonstrated ability to present to key senior leaders.
• Exceptional relationship building/management skills.
• High comfort level working in a virtual, global environment.
• Ability to deal with ambiguity and adapt to change.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

Diverse perspectives and life experiences make us better. We provide flexible working options to support you and how you can contribute.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities.