Kitchen Team Member *New Centre Opening*

Splitsville Entertainment Inc.; Pickering; On-site; CAD 19,000 - 30,000; Full time

Benefits offered by this job

50% off food (working)

$1 bowling

Training and development

In-house management training

Mental health support

Job summary

Splitsville Entertainment in Pickering, Ontario is hiring Kitchen Team Members for November 2026 start dates at our brand-new centre. We offer both part-time and full-time roles and a fast-paced, guest-focused environment.

As a Kitchen Team Member you will prepare, cook and deliver a range of food, maintain hygiene standards, and support the guest experience from order to service. Benefits include food discounts, $1 bowling, training programs, and mental health support.

Qualifications

• Customer service mindset and guest-focused approach.
• Willingness to work varied shifts including weekends.
• Ability to follow recipes and maintain cleanliness.
• Strong communication with guests and team.

Responsibilities

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handle guest inquiries.
• Prepare great tasting food adhering to recipes and specifications.
• Restock and prepare supplies for shift change and close.
• Maintain cleanliness and safety standards.

Skills

Passion for guest service

Love to bowl

Friendly attitude

Excellent communication

Team player

Multitasking under pressure

Flexible scheduling

Job description

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by providing an outstanding guest experience?

If so, then look no further!

Join us on our next big adventure! We're recruiting now for November 2026 start dates at our brand-new Pickering centre.

We are hiring both part-time and full-time kitchen team members!

The Why...

Join Splitsville as a Kitchen Team Member and in return you'll get:

• 50% off food when you are working
• $1 bowling
• Ongoing training and development, with the opportunity to fast track your career
• Access to our in-house management training programs
• Mental health support benefits

The What...

As our Kitchen Team Member, you’ll play a key role in ensuring that our guests have an exceptional dining experience with us, after working up a big appetite during their game. You’ll be responsible for preparing, cooking and delivering our delicious range of food options for all the family to feast upon. All whilst maintaining our high cleaning and hygiene standards.

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handles guest inquiries.
• Prepare great tasting food adhering to all recipes and specifications.
• Be aware of all promotions, specials, and current pricing.
• Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‑bussing as necessary and responding to guest needs in a timely manner.
• Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
• Restock and prepare supplies for shift change and or close.
• Maintain record of daily operations as required with communication book and checklists.
• Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
• Adhere to all company policies and procedures including all health and safety policies and procedures.
• Be polite and courteous with guests and fellow team members.
• Communicate with shift leaders and managers.
• Other duties as required.

To be successful you will have:

• A passion for guest service
• Love to bowl
• Friendly, energetic, positive attitude
• Excellent communication and interpersonal skills
• Be a team player
• The ability to multitask; stays calm under pressure.
• Flexible schedule (available days, nights, weekends, holidays)

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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To keep your job search safe and simple, we’d like to share a quick note about how we hire. All applications are submitted only through our official career site (www.careers.splitsvillebowl.ca). You may also see our job ads on Indeed and LinkedIn - those listings will always link back to our career site for the actual application process. We do not use application forms on any other websites or job application portals. This helps protect candidates from fraudulent job ads and fake application sites.

If you ever come across a posting that asks you to apply elsewhere, please treat it with caution—it isn’t associated with us.