Kitchen Supervisor

BP Calgary; Calgary; On-site; CAD 42,000 - 62,000; Full time

Job summary

BP Calgary is seeking a Kitchen Supervisor to oversee daily kitchen operations, ensuring quality and safety of all dishes while maintaining cleanliness and organization. You will supervise and train the kitchen team, enforce SOPs, and ensure accurate portioning and presentation according to Boston Pizza standards.

The role includes staff coaching, monitoring inventory, and coordinating takeout/delivery with the expo team to prevent missing items and improve service efficiency.

Qualifications

• Experience in restaurant kitchen operations is preferred.
• Knowledge of food safety standards and procedures.
• Strong leadership and coaching abilities.

Responsibilities

• Oversee daily kitchen operations, ensure quality and safety of food, and maintain cleanliness.
• Supervise, train, and coach kitchen team members on recipes, portions, and SOPs.
• Monitor ticket times, order accuracy, and food presentation to standards.
• Oversee inventory, rotation, and delivery receiving; report shortages or maintenance needs.
• Coordinate takeout and delivery accuracy with expo team to minimize missing items.

Job description

Position Summary

The Kitchen Supervisor is responsible for overseeing daily kitchen operations, maintaining food quality and safety, ensuring cleanliness, and supervising and training kitchen team members in accordance with Boston Pizza standards and procedures. Boston Pizza experience is an asset.

Key Responsibilities

• Ensure all food is prepared according to Boston Pizza recipes, portion sizes, and presentation standards.
• Ensure proper use of cheese cups, meat cups, and weighing scales.
• Monitor ticket times, order accuracy, and food quality.
• Ensure proper preparation, station setup, and product availability.

2. Food Safety and Cleanliness

• Check expired products, labels, day dots, and FIFO rotation.
• Complete and verify required P1 checks.
• Maintain proper food storage, temperatures, and sanitation.
• Ensure all kitchen areas, equipment, and drains are cleaned properly.
• Ensure all side duties and closing procedures are completed, including returning black trays to dishwashing.
• Keep boxes, garbage, and walkways organized and clear.

3. Staff Supervision and Training

• Supervise, coach, and support kitchen team members.
• Train new hires on recipes, portioning, food safety, and station procedures.
• Assign stations and side duties and verify that tasks are completed.
• Ensure employees follow Boston Pizza policies and SOPs.
• Address performance issues promptly and report recurring concerns to management.

4. Food Cost and Inventory

• Monitor portion control, food waste, and product usage.
• Assist with inventory, stock rotation, and receiving deliveries.
• Report product shortages, equipment issues, and maintenance concerns to management.

5. Takeout and Delivery

• Ensure all takeout and delivery orders are accurate, complete, and properly packaged.
• Work with the expo team to prevent missing items and improve delivery performance.

Performance Expectations

The Kitchen Supervisor must lead by example, maintain a clean and organized kitchen, enforce food safety standards, ensure all side duties are completed, and hold team members accountable for their responsibilities.