Key Holder - Sherway Gardens

Le Creuset; Toronto; On-site; CAD 21,000 - 26,000; Part time

Benefits offered by this job

Generous employee discount

Job summary

Le Creuset in Toronto (Sherway Gardens) is seeking a part-time Key Holder to support daily store operations and drive customer engagement. You will assist shoppers, share product tips, and ensure the store stays visually appealing and well-stocked.

The role requires energetic, customer-focused individuals who can work evenings and weekends and lift items as needed. Join a brand with a rich heritage in colour and craftsmanship.

Qualifications

• 2+ years as a customer service associate with sales targets.
• Flexible to work evenings and weekends.
• Strong verbal and written communication skills.
• Proficient with computers and POS terminals.
• Ability to lift and move items up to 50 lbs.
• Ability to be mobile on the sales floor for extended periods.

Responsibilities

• Deliver amazing customer service and greet shoppers.
• Drive sales by creating enthusiasm and showcasing products.
• Assist customers to find the ideal product and accessories.
• Maintain a clean, inviting store appearance and stock levels.

Skills

Customer service

Sales-driven

Communication skills

Flexibility

Teamwork

POS proficiency

Tools

Point of Sale terminals

Job description

Key Holder at Sherway Gardens

Where passion meets premium – join our retail team!

Location: ETOBICOKE, CANADA

Employment Type: PART TIME, ONSITE

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary

Join the vibrant world of Le Creuset as a part-time Key Holder for a permanent contract at Sherway Gardens, where cookware meets colour, and customers come for inspiration! You’ll be the friendly face helping shoppers discover their next kitchen favourite, sharing product tips, and keeping the store looking fabulous. From ringing up sales to restocking shelves, you’ll bring energy, enthusiasm, and a love for great food and design to every shift.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Our Ingredients

• Sick and personal days
• Generous employee discount: How much space do you have in your kitchen? Seriously.

Ingredients: What's on your daily menu

• Deliver amazing customer service.
• Drive sales results for our products through creating enthusiasm and excitement by bringing the brand to life.
• Attract customers to the store, understand the customers need and provide them with the ideal product and accessory.
• Maintain a lasting return customer relationship.

Your ingredients for success

• 2 or more years as a customer service associate with sales targets.
• Ability to be mobile on the sales floor for extended periods of time.
• Be able to be flexible to work all shifts including evenings & weekends.
• Have strong verbal and written communication skill and hold the ability to establish rapport quickly with others.
• Be proficient with computers and Point of Sale terminals.
• Ability to lift and mobilize items, up to 50lbs., while utilizing appropriate equipment and safety techniques.
• Strive for unparalleled customer service.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.