Assistant Store Manager - Winnipeg

Le Creuset; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Generous employee discount

Paid sick and personal days

Job summary

Le Creuset in Winnipeg, MB, is seeking an Assistant Store Manager for a permanent, full-time, onsite position. You will support the Store Manager in daily operations and lead a team of six sales associates, ensuring exceptional customer service and achievement of sales targets.

You will participate in recruitment, training, and development, manage store merchandise, layout, and inventory, and help deliver a premium shopping experience that reflects Le Creuset's heritage and values.

Qualifications

• Minimum high school diploma or equivalent.
• At least 2 years of training and experience supporting store management or a similar retail role.
• Knowledge of sales techniques and understanding of retail KPIs.
• Familiarity with cash handling procedures and store opening/closing processes.
• Ability to learn quickly and work independently.

Responsibilities

• Support the Store Manager in supervising the sales team and ensuring customer service standards.
• Assist with recruiting, training, and developing staff, while driving sales targets.
• Manage cash transactions, returns, exchanges, and gift cards with accuracy.
• Oversee daily store operations, inventory, restocking, and merchandising.
• Assist in scheduling and peak period coverage; participate in semi-annual inventory counts.
• Maintain a welcoming store environment and upholds Le Creuset standards.

Skills

Sales techniques

KPIs knowledge

Cash handling

Learning agility

Organizational skills

Education

High school diploma or equivalent

2+ years in store management support/retail

Tools

POS system

Job description

Assistant Store Manager - Winnipeg, Polo Park

Where passion meets premium – join our retail team!

Location:

WINNIPEG, CANADA

Employment Type:

FULL TIME, ONSITE

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary

We are looking for an Assistant Store Manager for a permanent position, preferably full-time, for our Le Creuset signature store in Winnipeg.

Your primary role will be to support the Store Manager in the daily operations of the store.

In partnership with the Store Manager, you will be responsible for supporting the recruitment, training, and development of staff, while ensuring that overall sales targets are met — including your own!

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is a colorful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings color. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Our Ingredients

• Generous employee discount: How much space do you have in your kitchen? Seriously.
• Paid sick and personal days.

Ingredients

What's on your daily menu?

• Support the Store Manager in supervising the sales team (6 sales associates), ensure adherence to customer service standards, and guide employees in their daily tasks.
• Advise and assist customers in-store, provide a personalized shopping experience, contribute to customer loyalty, and manage cash register transactions (sales, exchanges, returns, gift cards).
• Monitor KPIs and sales performance on a daily basis, and prepare daily sales reports.
• Oversee store operations: receive merchandise, restock, manage inventory control, follow up on emails, coordinate training, and maintain store cleanliness to ensure a welcoming environment.
• Take ownership of new collections and product lines, ensure the team is confident with product messaging, and continuously improve selling techniques and product knowledge.
• Ensure store opening and closing procedures: activate the POS system, prepare the sales floor, and set up product displays and tables.
• Support the Store Manager with employee scheduling and approval of work schedules.
• Participate in semi-annual inventory counts.
• Contribute during peak periods (holiday season, special events) and annual commercial operations.

The Perfect Blend: Your ingredients for success

• Minimum high school diploma or equivalent.
• At least 2 years of training and experience supporting store management or in a similar retail position.
• Knowledge of sales techniques and understanding of retail performance indicators (KPIs).
• Familiarity with cash handling procedures and store opening/closing processes.
• Ability to learn quickly.
• Ability to lift and move heavy items weighing up to 50 lbs (approximately 23 kg).
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Strong organizational skills, attention to detail, and ability to work independently.

Ready to Stir Things Up?

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.