Key Holder

Psycho Bunny Inc.; Montreal; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic retail environment with an innovative brand that’s redefining standards in fashion. As a Key Holder, you will play a crucial role in driving sales and ensuring an exceptional customer experience. You’ll manage a team, oversee inventory, and maintain high visual standards while enjoying the perks of a sweet employee discount and growth opportunities. This is your chance to make a mark in a rapidly expanding brand that values diversity and inclusion, and encourages you to bring your unique self to work. If you’re ready to set a bold standard, we want to hear from you!

Benefits

Employee Discount

Growth Opportunities

Supportive Work Environment

Qualifications

• Minimum 1 year of experience in retail management is essential.
• Strong communication and customer-focused selling skills are required.

Responsibilities

• Manage and promote sales culture to achieve sales and profitability goals.
• Recruit, train, and develop high-performing team members.
• Analyze customer profiles and buying trends to drive business.

Skills

Retail Management Experience

Customer Engagement

Communication Skills

Analytical Skills

Job description

Join the Bold Side of Retail!

Key Holder - Montreal Eaton Centre (onsite)
Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

1. Build a delighted and loyal customer base through engagement, conversion and capturing customer phone and e-mail.
2. Assist with the recruitment, training, development and succession of high-performing, results-driven Team Members.
3. Maintain own level of Product Knowledge and ensure Team Members can effectively communicate it to customers.
4. Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while providing the highest service levels to customers.
5. Analyze customer profiles, buying trends, and competitive information to impact and drive business.
6. Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
7. Responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
8. Communicate merchandise opportunities to the store manager.
9. Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.

Your Toolkit

1. 1 year minimum of experience in retail management
2. Ability to work a flexible schedule, including nights, weekends and holidays
3. Strong communication skills and the ability to foster a customer-focused selling culture.

Why Choose the Psycho Bunny Life?

1. Sweet discount on the coolest fits
2. Room to grow in a rapidly expanding brand
3. Surrounded by smart and passionate people

Ready to Set a Bold Standard?
Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion
Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.