Key Holder

Psycho Bunny; Mirabel; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant and innovative retail brand that is redefining standards in the industry! As a Key Holder, you will play a crucial role in promoting a customer-focused sales culture while ensuring the highest service levels. This position offers you the chance to develop your leadership skills, engage with customers, and contribute to a rapidly growing brand. If you are passionate about retail and looking for a dynamic work environment with opportunities for growth, this is the perfect role for you. Become part of a team that values diversity and inclusion, and make your mark in the retail world!

Benefits

Employee Discounts

Growth Opportunities

Passionate Team Environment

Qualifications

• Minimum 1 year of experience in retail management.
• Strong communication skills and customer-focused mindset.

Responsibilities

• Manage and promote sales culture to achieve sales and profitability goals.
• Build a loyal customer base through engagement and conversion.

Skills

Retail Management Experience

Customer Communication Skills

Sales Culture Promotion

Job description

Join the Bold Side of Retail!

Key Holder - Premium Outlets Montreal (onsite)
Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

• Build a delighted and loyal customer base through engagement, conversion, and capturing customer phone and e-mail.
• Assist with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
• Understand and maintain own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers.
• Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
• Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
• Manage and communicate merchandise opportunities to the store manager.
• Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.

Your Toolkit

• 1 year minimum of experience in retail management
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Strong communication skills and the ability to foster a customer-focused selling culture.

Why Choose the Psycho Bunny Life?

• Sweet discount on the coolest fits
• Room to grow in a rapidly expanding brand
• Surrounded by smart and passionate people

Ready to Set a Bold Standard?
Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion
Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.