KEY HOLDER

La Vie En Rose; Burnaby; On-site; CAD 24,934 - 26,518; Full time

Benefits offered by this job

Hourly Salary: $18.10 – $19.25

Group insurance plan

Performance bonuses

50% discount on all products

Opportunities for advancement

Job summary

A leading retail company in Burnaby seeks a Key Holder to provide exceptional customer service and assist with sales. Responsibilities include managing the sales floor, assisting customers, and ensuring a clean store environment. Ideal candidates have previous sales experience and a passion for clothing. This entry-level position offers a competitive hourly salary of $18.10 – $19.25 and various benefits, including a product discount, flexible hours, and opportunities for advancement.

Qualifications

• Passion for clothing that celebrates feel-good femininity.
• Willingness to work holidays and extended hours during busy periods.
• Motivation to pursue a career with continual challenges.

Responsibilities

• Provide a warm welcome to customers and assist them in finding products.
• Manage the sales floor in the absence of management.
• Ensure store areas remain clean and organized.

Skills

Previous sales experience

Active listening skills

Proactive, conscientious, and dependable

Job description

Key Holder – La Vie En Rose (Burnaby, British Columbia, Canada)

Position Overview

La Vie En Rose is a dynamic, family‑owned retailer with over 5,000 employees and more than 300 stores across Canada (plus 19 international locations). The Key Holder is a full‑time essential team member whose responsibilities include customer service, sales support, store opening & closing, and maintaining a clean, welcoming environment.

Responsibilities

• Provide a warm welcome to customers and help them find products.
• Explain product features, quality, and materials; suggest complementary items.
• Assist customers in fitting rooms and be available throughout the day.
• Meet and exceed personal sales goals (training provided).
• Manage the sales floor in the absence of management.
• Arrange and display merchandise to create memorable shopping experiences.
• Ensure store and back‑store areas remain clean and organized.
• Stay informed about new products and share recommendations with customers.
• Accompany customers to the cash register and process transactions.
• Adhere to policies and procedures across all departments.
• Perform additional duties as required to support the team.

Ideal Candidate

• Previous sales experience.
• Passion for clothing that celebrates feel‑good femininity (lingerie, sleepwear, swimwear).
• Active listening skills to understand customer needs.
• Proactive, conscientious, and dependable.
• Willingness to work holidays and extended hours during busy periods.
• Motivation to pursue a career with continual challenges.
• Bilingual capability is an asset (functional English/Spanish/ French).

Compensation & Benefits

• Hourly Salary: $18.10 – $19.25 (Canadian dollars).
• Group insurance plan.
• Three to five paid personal days (depending on position level).
• Minimum 2% employer contribution to RRSP.
• Performance bonuses for store sales or management positions.
• Recognition program for years of service.
• Innovation program to encourage idea sharing.
• Referral bonus.
• Dayforce Wallet (pay on demand).
• 50% discount on all products.
• Flexible hours.
• Opportunities for advancement within the company.
• Being part of a community‑focused, family‑owned business.

Employment Details

• Seniority level: Entry level.
• Employment type: Full‑time, permanent, part‑time positions available.
• Job function: Sales and Business Development.
• Industry: Retail.

La Vie En Rose is committed to employment equity and provides an adaptation process for candidates requiring accommodation during interviews.

For more details or to apply, visit the La Vie En Rose careers page or contact the Burnaby store directly.