Key Account Project Manager

Kone; Mississauga; On-site; USD 124,000 - 171,000; Full time

Job summary

A global leader in the elevator and escalator industry seeks a Key Account Project Manager in Mississauga. This role involves managing customer relationships, contract compliance, and identifying sales opportunities, while offering a competitive salary and numerous employee benefits.

Benefits

Flexible work schedule

Opportunities to learn and grow

Medical, Prescription, Dental and Vision Insurance

Paid Time Off – Vacation, Sick, Personal and Holidays

Company Paid Life Insurance

Qualifications

• Bachelor’s degree in a related industry or extensive experience.
• Skills in account management and sales required.
• Ability to build relationships with stakeholders.

Responsibilities

• Daily communication with customers for operational updates.
• Ensure compliance with contract terms and conditions.
• Identify new sales opportunities and manage the sales process.

Skills

Sales Management

Account Management

Communication

Relationship Building

Education

Bachelor’s degree in a related industry

7-10 years senior account management or sales management experience

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team and support our major national accounts with both operational and sales activities? As our Key Account Project Manager based out of our Mississauga HQ, you will be responsible for the retention, growth and value of the account, asset/capital planning, contract management and ensuring the customer's performance goals and account management objectives are met /exceeded.

JOB DUTIES:

• Daily Customer Communication & Equipment Performance: Main point of contact with customer for operational and project updates, contract repairs, down units, entrapments, inspections, quoted repairs, modernization and new equipment opportunities, addressing all aspects of customer concerns.

• Contract Management: Ensure compliance with scope, terms and conditions of contracts, contract riders, equipment and locations within contracts, and management of procurement partnership.

• Sales: Uses solution selling techniques to identify new sales opportunities with customer and handles all aspects of the sales process (includes negotiating, tendering, proposal presentations, etc.).

• Reporting & Presenting Account Performance: Prepare account performance by analyzing data and communication with branches to share with customer and identify needed actions.

• Relationship Management: Able to establish and build relationships with C-suite level leadership and other stakeholders within the organization.

Hiring Requirements:

• Bachelor’s degree in a related industry

• In lieu of degree, 7-10 years senior account management or sales management experience

• The ideal background will bring understanding of sales and operations of all business lines, financial acumen, and collaboration skills ranging from written to verbal.

• General management experience, desirable

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation :

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Just some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• RRSP, RPP & TFSA with Employer RPP Contributions

• Well-being Program

• Medical, Prescription, Dental and Vision Insurance

• Telehealth

• Employee Family Assistance Program (E F AP)

• Paid Time Off – Vacation, Sick, Personal and Holidays

• Company Paid Life Insurance

• Optional Life and AD&D Insurance

• Optional Critical Illness

• Company Paid Short-term Disability

• Long-term Disability

• Identity Theft Protection

• Gym Discounts

The hiring range for this role is $124,000.00 - $170,500.00 The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. .

Variable Compensation

KONE Annual 60/40 Bonus plan at 17% Target Incentive ba sed on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career !

*Beware of Recruitment Scams*

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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers