Key Account Manager (E-Commerce)

Thomas, Large & Singer Inc; Markham; Hybrid; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Health & Dental

Life Insurance

Disability Insurance

Pension Matching

Tuition Reimbursement

Summer Hours

Job summary

Thomas, Large & Singer Inc. is seeking an experienced eCommerce Key Account Manager to lead the national Amazon account and drive growth across performance marketing, data analytics, finance, content, operations, and supply chain.

You will own Amazon activities, develop promotional strategies, forecast demand, manage trade spend, and collaborate with internal teams and external agencies to optimize ROI while delivering measurable KPIs.

Qualifications

• 3+ years of eCommerce sales, national account management, or Amazon Vendor Central experience.
• University degree or equivalent experience.
• Proven success in developing and executing Amazon growth strategies (AMS, A+ Content, VCP, FBA).
• Excellent organizational, communication, interpersonal, and time management skills.
• Proficient with MS Office including Excel, PowerPoint, Word & Outlook; plus Exceedra and Tableau.
• Proficient in data analysis and financial modeling; translate insights into strategy.
• Experience with Keepa and Jungle Scout.
• Background in CPG, retail or technology preferred.
• Experience across multiple marketplaces or international platforms (US, UK, EU) would be an asset.

Responsibilities

• Manage TLS's national Amazon client accounts and reporting.
• Own Amazon activities: PO review, inventory, content, and services execution.
• Forecast sales, trade spend, demand planning, and POS analysis.
• Develop and execute promotional calendar: Coupons, Deals, Tent Pole Events.
• Analyze category and competitor performance to identify opportunities/risks.
• Collaborate with marketing, finance, operations, and supply chain for flawless execution.
• Coordinate with outside agencies on search, DSP, and media performance.
• Provide regular reporting on shipments, trade expenditure, forecasting, and KPIs.
• Leverage POS insights and dashboards to drive decision-making.
• Monitor trends across Amazon and other platforms; propose innovations.
• Develop and optimize Amazon Ads campaigns; deliver strategic recommendations.

Skills

3+ years experience in eCommerce sales

National account management

Amazon Vendor Central management

Excellent organizational & time mgmt

MS Office + Excel, PowerPoint, Word, &

Exceedra & Tableau

Keepa & Jungle Scout

CPG/retail/tech background

Multi-marketplace/intl eCommerce

Education

University Degree or equivalent experience

Tools

Exceedra

Tableau

Keepa

Jungle Scout

MS Office Suite

Job description

Thomas, Large & Singer Inc. is a leading provider of comprehensive value chain solutions to leading consumer packaged goods brands in the Canadian market as well as sales services to private label and branded manufacturers.

We are seeking a highly driven and strategic eCommerce Key Account Manager to join our Amazon Sales Team. Reporting directly to the Director of eCommerce, the eCommerce Key Account Manager is responsible for managing the national Amazon account, driving promotional and commercial strategy, and executing a robust growth plan. This position requires deep expertise in eCommerce, strong analytical acumen, and cross-functional collaboration across performance marketing, data analytics, finance, content, operations, and supply chain.

Responsibilities include:

• Develop and manage relationships with TLS's key Amazon client accounts, and brand specialist (manage & develop reporting/trackers/ communication)
• Own and manage all Amazon-specific activities including PO review, selection, inventory management, content, and core services execution.
• Financial planning includes sales forecasting, trade spend management, demand planning, and POS analysis.
• Development of a promotional calendar and execution of promotional strategies (Coupons, Deals, Tent Pole Events) to maximize ROI and profitability.
• Analyze category and competitor performance to inform decisions and identify opportunities or risks in real time.
• Collaborate closely with internal and client’s teams across marketing, finance, operations, and supply chain to ensure flawless execution of account plans and strategic initiatives.
• Coordinate with outside agencies on search, DSP, and media performance to support key brand and growth objectives.
• Provide regular reporting on shipments, trade expenditure, forecasting, sales calls, and financial KPIs.
• Leverage POS insights, market share data, and performance dashboards to create actionable insights and drive decision-making.
• Monitor trends across Amazon and other eCommerce platforms to proactively adapt strategy and recommend innovations.
• Develops and optimizes Amazon Ads (AMS) campaigns, analyzes performance data, and delivers strategic recommendations aligned with client goals.

Required Skills:

• 3+ years of relevant experience in eCommerce sales, national account management, or Amazon Vendor Central management.
• University Degree or equivalent experience
• Proven success in developing and executing Amazon growth strategies (AMS, A+ Content, VCP, FBA, etc.).
• Excellent organizational, communication, interpersonal, and time management skills
• Advanced user of MS Office including Excel, PowerPoint, Word & Outlook, and sales analytics tools such as Exceedra and Tableau.
• Proficient in data analysis and financial modeling with the ability to translate insights into strategy.
• Experience working with tools such as Keepa and Jungle Scout.
• Background in CPG, retail or technology is preferred.
• Experience working across multiple marketplaces or international eCommerce platforms (e.g., US, UK, EU) would be an asset.

What Is in It for You

• Great team dynamic and tight knit company culture. One of the most important factors in choosing your next role is the people you work with and our people are AWESOME!
• Flexible work environment. Ability to work from home 2 days per week.
• Competitive compensation package (salary & bonus). We get it – money isn’t everything, but it’s still a very important factor.
• Benefits – Health & Dental, Life Insurance, Disability Insurance, Parameds – Massage!
• Pension Matching (after 1 year – employees put in 5% and TLS matches with 5%)
• Tuition and professional fees reimbursement.
• Summer Hours Program – who doesn’t want to leave early on Fridays to spend more time with friends and family while the sun is shining.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Thomas, Large & Singer welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About Thomas, Large & Singer Inc.:

Thomas, Large and Singer Inc. provides Canada wide consolidated distribution services to many leading brands. Combined logistics allows these brands to take advantage of TLS's warehousing and freight synergies while the brand owner maintains control of their pricing, sales and trade marketing plans. TLS's proprietary IT systems allow each brand owner real time control of their strategies in the Canadian market. TLS also provides sales brokerage services to companies wishing to supply private label products to Canada’s retail grocery chains as well as industrial ingredient sales to relevant industrial manufacturers. TLS has been servicing the needs of the Canadian consumer for over 100 years.

To find out more, please go to our website www.tlscanada.com