Key Account Administrator

Frontline Group; Peterborough; Hybrid; CAD 43,000 - 55,000; Full time

Benefits offered by this job

28 days holiday

Pension & life assurance

Hybrid working

Volunteer days

Wellbeing support

On-site gym & parking

Rewards Gateway app

Salary sacrifice benefits

Learning & development

Coaching & mentoring

Job summary

Frontline Group in the UK is seeking a Key Account Administrator to support planning and delivery of retail promotions across a portfolio of market-leading magazine titles. You will coordinate bookings, POS activity, invoicing and reporting, working closely with the Retail National Account team to keep titles on shelves and promotions on track.

This busy role rewards strong organisation and relationship-building, with hybrid working and a pattern of 8 office days every four weeks.

Qualifications

• Strong relationship-building and communication skills.
• Ability to prioritise workload and meet deadlines.
• Good problem-solving and negotiation skills.
• Strong numeracy and attention to detail.
• Flexible, adaptable, and team-oriented.
• Proficient in Microsoft Office, especially PowerPoint.
• Experience with MicroStrategy or supply chain processes is advantageous.

Responsibilities

• Manage retail promotional plans and client bookings, ensuring activity is recorded and delivered on time.
• Coordinate promotional activity, POS materials and merchandising with retailer deadlines.
• Work with retail accounts, suppliers and external partners to support campaigns, approvals and invoicing.
• Monitor trade marketing spend and maintain promotional systems and retail information.
• Support customer meetings, range reviews and promotional planning, providing updates and coordinating actions.
• Produce reports, analyse promotional performance and provide insights for decision-making.
• Coordinate store visit activity and share updates with publisher and customer-facing teams.
• Provide day-to-day support to the Retail Promotions Manager across a range of retail marketing initiatives.

Skills

Relationship-building

Communication

Persuasion

Prioritisation

Organisation

Problem-solving

Numeracy

Attention to detail

Flexibility

Teamwork

MS Office

PowerPoint

MicroStrategy

Supply chain

Tools

MS Office

PowerPoint

MicroStrategy

Job description

Can you balance competing deadlines, deliver exceptional customer service, and maintain a sharp eye for detail while working directly with key clients?

We are seeking a Key Account Administrator to join us our team. In this role, you will support the planning and delivery of retail promotional activity across a portfolio of market-leading magazine titles. Working closely with the Retail National Account team, you will help manage key retail accounts by providing efficient, timely and accurate administrative support. You’ll help keep promotional activity running smoothly by coordinating bookings, POS activity, invoicing, reporting and key updates across the business.

This is a busy, varied role where strong organisation, attention to detail and relationship-building skills will be key. You will work with internal and external teams, including publisher production teams, our primary carrier and our internal wholesale team, to help ensure titles reach shelves on time and promotional activity runs smoothly.

We offer an informal hybrid working model, with a minimum of 8 office days every 4 weeks.

Internally, the role title is a Retail Promotions Executive.

Whatyou’llbedoing:

• Manage retail promotional plans and client bookings, ensuring activity is accurately recorded and delivered on time.
• Coordinate promotional activity, POS materials and merchandising programmes in line with retailer deadlines.
• Work with retail accounts, suppliers and external partners to support promotional campaigns, approvals and invoicing.
• Monitor trade marketing spend and maintain key promotional systems and retail information.
• Support customer meetings, range reviews and promotional planning activity, providing updates and coordinating actions.
• Produce reports, analyse promotional performance and provide insights to support decision-making.
• Coordinate store visit activity and share updates with publisher and customer-facing teams.
• Provide day-to-day support to the Retail Promotions Manager across a range of retail marketing initiatives

What we're looking for:

• Strong relationship-building, communication and persuasion skills.
• Ability to prioritise workload, manage deadlines and stay organised.
• Good problem-solving skills and basic negotiation skills.
• Strong numeracy and attention to detail.
• Flexibility, adaptability and the ability to work well as part of a team.
• Good working knowledge of Microsoft Office, including PowerPoint.
• Experience with MicroStrategy or supply chain processes would be advantageous.

Even if you don’t meet every requirement, we’d still love to hear from you.

Please note Frontline Group is unable to provide sponsorship for this role.

Aboutus

United by our mission to ‘Make the Complex Simple’, we connect some of the world’s most recognised brands with consumers across retail, media, and premium environments.We’re the UK’s leading magazine distribution business and a leading retail solutions partner across publishing and home entertainment, made up of three business units – Frontline Distribution Solutions, Frontline Retail Solutions, and Gold Key Media.

Through our three business units, we deliver market-leading solutions across publishing, home entertainment, and global brand engagement. From managing the retail journey for iconic titles like Vogue, Grazia, Radio Times and Good Housekeeping, as well as leading children’s brands such as Pokémon, Frozen and Barbie, to working with major publishers, film and music studios, and leading UK retailers including Tesco, Sainsbury’s, Asda, Morrisons and Waitrose, we play a critical role in bringing products to market.Our reach also extends to premium global environments, with brand placements across major travel hubs, four- and five-star hotels, airport lounges, and internationally renowned events – partnering with world-leading hospitality venues to engage high-value audiences.

Whether it’s magazines, collectibles, books, music, film, or global brand campaigns, we combine deep industry expertise, strong partnerships, and innovative execution to deliver commercial success for our clients.

OurCulture

We’re passionate about developing talent and supporting our people grow and thrive.

Our people are at the heart of our success. You’ll be part of a business that celebrates diversity and creates an environment where everyone feels welcomed, valued, and empowered to be their authentic selves.

Guided by our I ACT values – Impact, Ambition, Collaboration, and Trust – you’ll work in a team that encourages innovation, drives sustainable performance, and supports your development, giving you the opportunity to make a real impact within a happy, high-performing and inclusive working environment.

Weofferacomprehensivebenefitspackagetosupportyourwellbeingandlifestyle,including:

• 28daysholidayplusbankholidays(prorata)
• Contributorypension,includinglifeassurance,andincomeprotection
• Informalhybridworkingarrangements,combiningin-officeandremote/homeworking.
• Additionalleave:2paidvolunteeringdaysperyearandfamily-friendlypolicy
• Wellbeingsupport,includingourEmployeeAssistanceProgramme
• On-sitegymandparkingatStuartHouse,Peterborough
• RewardGatewayscheme–SmartSpendingAppwithaccesstoarangeofdealsanddiscounts
• Salary‑sacrificeoptionsincludingprivatemedicalinsurance,carscheme,andholidaypurchasescheme
• Learninganddevelopmentopportunities
• Coachingandmentoringavailabletoallcolleagues