Kettle Worker - Temporary

TSA The Salvation Army TSA; White Rock; On-site; CAD 25,000 - 35,000; Part time

Benefits offered by this job

Accommodation upon request

Health and dental benefits

Job summary

The Salvation Army in Canada is seeking a temporary casual relief position to support the Christmas Kettle Campaign. You will stand at kettle locations in malls, greet donors, answer questions about TSA ministries, and present a positive image while safeguarding donations at mall locations.

This role requires high school completion, strong interpersonal skills, reliability, and the ability to lift 9–12 kg. Shifts may include days, evenings and weekends; accommodations available on request.

Qualifications

• Completed High School or equivalent.
• Friendly, professional demeanor with donors.
• Ability to work with minimal supervision in busy environments.

Responsibilities

• Remain at the kettle for the full shift and ensure donations are secured.
• Respond to questions/queries from potential donors regarding TSA ministries and programs.
• Present a positive image and represent TSA professionally while on duty.
• Work with minimal supervision and comply with all TSA policies.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Reliability

Lift 9-12 kgs

Education

High School Diploma or equivalent

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others.

Accountabilities

• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Present a positive image (well-groomed/dressed) and represent TSA well while on duty.
• Work with minimal supervision.
• Must comply with all Salvation Army policies, procedures, and associated legislation.
• Treat the property of The Salvation Army with due care and caution.
• Perform other job-related duties as assigned.

Financial and materials management

• Collect donations and petty cash and ensure donations are always kept secure.

Working Conditions

This is a temporary casual relief position based on no standard weekly hours of work; there are no guaranteed hours. Must be willing and able to work shifts that may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break. Flexibility in scheduling is required, as the hours may increase as per the Christmas Kettle Campaign operational requirements. Required to wear appropriate Salvation Army identification. Local travel may be associated with this position. Work environment is typically in malls/stores Standing for long periods will be required and exposure to cold weather.

Education, Qualifications and Certifications

Completed High School or equivalent Related experience is an asset.

Skills and capabilities

• Excellent interpersonal skills, integrity, and adaptability.
• Ability to work with minimal supervision.
• Reliable transportation to kettle location.
• Able to lift 9 to 12 kgs (20-25 lbs.).
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Honest, courteous, and punctual; represent the organization in a positive, professional, and engaging manner.
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities.
• Ability to maintain strict confidentiality in the handling of donors, volunteer, and organizational information.
• Treat the property of The Salvation Army with due care and caution.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $18.25 to $21.74 with a maximum of $25.23. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Accommodation

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Company Culture

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you'll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

• potential to experience flexibility at work
• receive health and dental benefits
• paid vacation and sick time
• RRSP's
• expand our skills and advance our careers

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP's, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.