Kettle Coordinator

The Salvation Army in Canada; High River; On-site; CAD 25,000 - 38,000; Full time

Job summary

The Salvation Army in Canada in Alberta is seeking a temporary full‑time Christmas Kettle Campaign Coordinator to lead volunteer recruitment and kettle operations in Foothills/High River. You will organize locations, staffing, logistics, and reporting to ensure smooth campaigns during the holiday season.

Ideal candidates have kettle experience or administrative skills, strong communication, and a commitment to the mission.

Qualifications

• Willingness to support The Salvation Army's mission in Canada.
• Experience in office administration with MS Word and Excel.
• Excellent communication and interpersonal skills.
• Ability to multi-task in a fast-paced and occasionally stressful office setting.
• Support for and an understanding of the mission and the purpose of The Salvation Army.

Responsibilities

• Promote, co-ordinate and oversee kettle locations in Foothills and High River.
• Responsible for arranging the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations.
• Coordinate the schedule for kettle volunteers and respond to emergency absences, etc.
• Make rounds at kettle locations to ensure kettle is staffed as per policy.
• Fill in as necessary at kettles to cover breaks or late arrivals, etc.
• Ensure that kettle locations have adequate supplies of literature, giveaways, etc.
• Assist in counting kettle income daily.
• Responsible for the recruitment, orientation and performance management of kettle workers/volunteers.
• Work alongside kettle workers/volunteers.
• Contact churches, schools, businesses and other organizations to fill volunteer spots on kettles.
• Foster and maintain positive working relationships with volunteers and businesses hosting kettle locations.
• Maintain accurate records of volunteer’s information.
• Prepare and send out appropriate Thank You letters to groups and volunteer hours for students.
• Post campaign prepare an overall report on the campaign to be submitted to the CFS Manager and retrieve and store all equipment/supplies from various kettle locations.
• Maintain accurate statistical data using the Kettle System.

Skills

Organizational skills

Communication skills

Multi-tasking

Professional conduct

Education

High School diploma

Tools

MS Word

Excel

Kettle System software

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY

The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. The Christmas Kettle Coordinator is responsible for creating and implementing the organization and monitoring of Christmas Kettle Campaign activities. They will also ensure adequate staffing is met prior to and during each shift.

Accountabilities

• Promote, co-ordinate and oversee kettle locations in Foothills and High River
• Responsible for arranging the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations.
• Coordinate the schedule for kettle volunteers and respond to emergency absences, etc.
• Make rounds at kettle locations to ensure kettle is staffed as per policy.
• Fill in as necessary at kettles to cover breaks or late arrivals, etc.
• Ensure that kettle locations have adequate supplies of literature, giveaways, etc.
• Assist in counting kettle income daily.
• Responsible for the recruitment, orientation and performance management of kettle workers/volunteers.
• Work alongside kettle workers/volunteers.
• Contact churches, schools, businesses and other organizations to fill volunteer spots on kettles.
• Foster and maintain positive working relationships with volunteers and businesses hosting kettle locations.
• Maintain accurate records of volunteer’s information.
• Prepare and send out appropriate Thank You letters to groups and volunteer hours for students.
• Post campaign prepare an overall report on the campaign to be submitted to the CFS Manager and retrieve and store all equipment/supplies from various kettle locations.
• Maintain accurate statistical data using the Kettle System.

Working Conditions

Perform other position related duties as required.

• This is a temporary full-time position based on 40 hours per week.
• Kettle Campaign normal hours of operation 9:00 a.m. to 9:00 p.m.
• Shifts will include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.
• Flexibility in scheduling is required
• Supervisor will set the hours of work and work schedule
• Required to wear appropriate Salvation Army identification.
• Travel is associated with this position.

Education, Experience And Qualifications

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Alternative combination of education and Experience may be considered.

Education, Qualifications And Certifications

• High School diploma or equivalent

Experience

• Prior kettle experience or equivalent would be a definite asset
• Experience in office administration, with general office equipment, and strong working skills and experience using MS Word and Excel
• Excellent communication and interpersonal skills
• Ability to multi-task and work well in a fast-paced and occasionally stressful office setting
• Support for and an understanding of the mission and the purpose of The Salvation Army

Skills And Capabilities

• Excellent organizational skills required, must be self-motivated with the ability to work with minimal supervision
• Represent The Salvation Army in a positive, professional, and engaging manner.
• Must participate in online training and become proficient in the Kettle System software.
• Must provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Must provide an original copy of a current Alberta “Class 5” Driver’s License and current Driver’s Abstract
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $18.50 to $23.13 with a maximum of $27.76.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.