Junior Underwriter

First American; Oakville; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Jr. Underwriter to join their Residential Solutions Operations team. This role offers a unique opportunity to support the legal community by underwriting title insurance policies and providing training to new representatives. You'll be at the forefront of ensuring quality and accuracy in real estate transactions while working in a collaborative environment that values diversity and personal growth. If you're passionate about customer service and eager to make a meaningful impact, this position is perfect for you.

Benefits

Comprehensive benefits including virtual healthcare

Group retirement savings plan with company match

Paid holidays and generous paid time off

Paid volunteer opportunities

Employee recognition programs

Potential for performance-based incentives

Stock purchase plan participation

Qualifications

• 1+ years of experience in customer service, preferably in a legal context.
• Ability to understand and explain complex real estate transactions.

Responsibilities

• Provide high-level support to customers in the legal community.
• Underwrite and issue title insurance policies for residential transactions.

Skills

Customer Service

Communication Skills

Attention to Detail

Understanding of Real Estate Law

Education

Law Clerk Diploma

Job description

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

JOB SUMMARY

As a Jr. Underwriter you will be responsible for providing high level support to our customers in the legal community. You will work within the Residential Solutions Operations team to complete simple underwriting deals as well as work on complex orders. You will also train and assist new representatives with new tasks and ongoing quality control monitoring. Attention to detail is crucial to this role along with the ability to explain and understand complex ideas. In your role as a Jr. Underwriter, you will be a Subject Matter Expert on residential transactions and will share that knowledge with the team and our clients.

HERE’S HOW YOU’LL CONTRIBUTE:

• Maintain phone queue and live chat coverage
• Provide support and training to new and existing Customer Support Specialists
• Underwrite and issue title insurance policies for residential real estate transactions and issue Homeowner policies for MMS deals
• Assist with Quality Control monthly checks
• Receive and process orders for title insurance by phone, fax or internet
• Educate and advise lawyers on any issues relating to their specific files

HERE’S WHAT YOU’LL BRING:

• At least one year experience as a Customer Service Specialist
• Law Clerk Diploma; 1-2 years experience working in a law firm
• Able to review title searches, knowledge of the practice of real estate law, including an understanding of the mechanics of a real estate transaction
• Ability to work independently as well as part of a team
• Strong understanding or processing and underwriting guidelines
• Professional and customer service focused with strong communication skills

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program
• Group retirement savings plan with company match
• Paid holidays and generous paid time off
• Paid volunteer opportunities and charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives
• The opportunity to participate in our stock purchase plan

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.