Junior Medical Receptionist

Perthradclinic; Golden Horseshoe; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a Junior Medical Receptionist to join their dynamic team. This permanent full-time role offers a fantastic opportunity for recent school leavers to kickstart their careers in a supportive environment. With comprehensive training and ongoing professional development, you'll be at the forefront of patient care, ensuring a welcoming experience for all. Enjoy attractive benefits such as on-site parking reimbursement, corporate health discounts, and generous leave policies. If you're passionate about providing excellent service and eager to grow in a customer-facing role, this position is perfect for you.

Benefits

On-site parking reimbursement

Uniforms provided

Paid overtime for Saturday mornings

Corporate discounts on health insurance

Gym memberships

Employee Assistance Program (EAP)

Paid parental leave

Long service leave after 7 years

Qualifications

• At least 1 year of experience in a customer service role.
• Ability to communicate professionally, both written and verbally.

Responsibilities

• Providing a warm and welcoming experience for patients at the front desk.
• Handling administrative tasks, including consent form preparation.
• Acting as a communication link between staff, technicians, and doctors.

Skills

Customer Service

Communication Skills

Attention to Detail

Software Proficiency

Education

High School Diploma

Job description

Perth Radiological Clinic | Healthcare/Medical

Junior Medical Receptionist

• Fantastic opportunity for a recent school leaver looking to step into the workforce
• Career development + full on-the-job training
• Permanent full-time position across our Armadale North and Armadale Health Service clinics

About us

Perth Radiological Clinic (PRC) is the largest private radiological practice in Western Australia with 22 hospital and clinic locations. We provide high-quality diagnostic imaging services, using the most up-to-date technology and highly trained medical professionals. We are the official medical imaging provider for the Fremantle Dockers, Perth Glory, Perth and West Perth Football Clubs.

The opportunity

Perth Rad Clinic is seeking a Junior Medical Receptionist to join our team in a permanent, full-time role. This role requires travel across our Armadale North and Armadale Health Service clinics, Monday to Friday, with 1 in 3 Saturdays mornings.

You’ll provide excellent customer service to patients and stakeholders, making it a great opportunity for someone looking to advance in a customer-facing role. Full training will be provided during the first eight weeks, with ongoing support for your development.

Reporting to the Clerical Supervisor, your day will include:

1. Providing a warm and welcoming experience for patients at the front desk, offering assistance when needed.
2. Chaperoning medical imaging procedures, ensuring patient comfort and safety throughout.
3. Handling key administrative tasks, including the preparation and printing of consent forms with attention to detail.
4. Coordinating the packing and dispatch of films/CDs for courier delivery, ensuring timely arrival.
5. Acting as a vital communication link between staff, technicians, and doctors, ensuring smooth workflow.
6. Keeping the reception and kitchen areas organized and welcoming for staff and patients.
7. Coordinating refreshments for doctors.
8. Ensuring strict confidentiality by securely destroying sensitive documents and protecting patient information.
9. Proactively tracking and following up on outstanding reports, ensuring timely completion and accuracy.

What do you need to be considered?

The ideal candidate will have at least 1 year of experience in a customer service role. You should be able to communicate professionally both written and verbally, and have the ability to learn and use software and systems. You will present with an approachable manner and display a high level of patient care.

Additionally, the following requirements are necessary:

• Valid driver’s license and reliable transport.
• Full Australian working rights (ensure unrestricted rights if on a visa).
• Ability to provide a National Police Check within 6 months or willingness to obtain one.

What do we offer?

We offer a range of attractive benefits including:

• Perks: On-site parking reimbursement, uniforms provided, and 1 in 3 Saturday mornings as paid overtime for extra earning potential.
• Professional Growth: Start or continue your career in patient care and admin with full training and ongoing development opportunities.
• Health Benefits: Corporate discounts on private health insurance, gym memberships, and PRC services.
• Recognition: Regular team events and a 'Thank a Legend' program to celebrate our employees.
• Brand-new Employee Assistance Program (EAP) offering confidential counselling, coaching, and support.
• Generous Leave: Paid parental leave and long service leave after 7 years.

How to apply

To apply, please submit your resume and a cover letter outlining your interest.

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from culturally and linguistically diverse communities.