Junior Community Manager

oliverusa; Montreal; Remote; CAD 60,000 - 67,000; Full time

Benefits offered by this job

Remote work in Canada

Job summary

OLIVER is seeking a Junior Community Manager to support the social strategy for Canadian channels. You will work with copywriters, designers and marketing teams, turning audience insights into practical content recommendations under team guidance.

You will help plan, publish and analyze content, develop video approaches per platform, monitor engagement, and share learnings with the team, while adhering to global guidelines and using Gen AI with human review.

Qualifications

• Experience in social media or community management.
• Professional proficiency in English and French.
• Understanding of major platforms and content formats.
• Ability to turn data into insights and recommendations.
• Knowledge of social media KPIs and performance analysis.
• Clear written communication and collaboration.
• Nice to have experience with social listening tools.

Responsibilities

• Support the delivery of the social media strategy across Canadian channels and multiple audiences.
• Plan, schedule and publish social content, and keep it consistent with tone of voice and global guidelines.
• Contribute to content and channel recommendations based on audience needs, platform behaviour and business priorities.
• Carry out ongoing social listening, and support regular tracking, reporting and analysis to produce clear insights.
• Monitor engagement and suggest ways to improve content performance.
• Work with copywriters and designers to develop relevant, engaging social content.
• Partner with marketing teams to turn business needs into social opportunities.
• Share ideas informed by competitive benchmarks and emerging digital and social trends.
• Support the development of video approaches suited to each platform.
• Follow global guidelines for creating and managing social channels.
• Build your knowledge of audience behaviour, platform features and corporate tools, and share what you learn with the team.
• Use Gen AI tools to improve the quality and efficiency of your work, with human review of every output.

Skills

Social media

Community management

Digital marketing

English/French

KPIs

Data insights

Video mindset

Organization

Collaboration

Problem-solving

Tools

Social listening tools

Social media management tools

Job description

Established in 2004, OLIVER is the world\'s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we\'re at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

Role: Community Manager

Location: Remote - Canada

About the role:

As a Junior Community Manager, you\'ll help deliver the social strategy for Canadian channels. You\'ll work alongside copywriters, designers and marketing teams, turning audience insight and platform trends into practical content recommendations. You\'ll learn from experienced colleagues, contribute to live work and take on more responsibility as your skills grow. Decisions on strategy and priorities are made with guidance from your team lead.

What you will be doing:

• Support the delivery of the social media strategy across Canadian channels and multiple audiences.
• Help plan, schedule and publish social content, and keep it consistent with tone of voice and global guidelines.
• Contribute to content and channel recommendations based on audience needs, platform behaviour and business priorities.
• Carry out ongoing social listening, and support regular tracking, reporting and analysis to produce clear insights.
• Monitor engagement and suggest ways to improve content performance.
• Work with copywriters and designers to develop relevant, engaging social content.
• Partner with marketing teams to turn business needs into social opportunities.
• Share ideas informed by competitive benchmarks and emerging digital and social trends.
• Support the development of video approaches suited to each platform.
• Follow global guidelines for creating and managing social channels.
• Build your knowledge of audience behaviour, platform features and corporate tools, and share what you learn with the team.
• Use Gen AI tools to improve the quality and efficiency of your work, with human review of every output.

What you need to be great in this role:

• Experience in social media, community management, digital marketing or a related field. This can come from work, study, volunteering or personal projects.
• Professional proficiency in English and French.
• Understanding of major social platforms, their audiences, features and content formats.
• A social-first video mindset: you understand hooks, composition, storytelling and how platform algorithms shape performance.
• The ability to turn social data and audience behaviour into clear insights and recommendations.
• Working knowledge of social media KPIs and performance analysis.
• Clear written communication and presentation skills.
• A collaborative approach with creative teams, marketing partners and stakeholders.
• Good organisation and the ability to manage several priorities.
• Critical thinking and problem-solving skills.
• Nice to have: familiarity with social media management and listening tools.

At the time of this posting, the base salary for this position may range according to what\'s stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER\'s total compensation package.

Salary Range

$59,500 - $66,500 CAD

Our values shape everything we do:

• Be Ambitious to succeed
• Be Imaginative to push the boundaries of what\'s possible
• Be Inspirational to do groundbreaking work
• Be always learning and listening to understand
• Be Results-focused to exceed expectations
• Be actively pro-inclusive and anti-racist across our community, clients and creations

Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets.