Junior Change Coordinator

Swoon; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Toronto is seeking a Change Management Consultant for a 6-month contract. The role involves supporting end-to-end change management activities, analyzing scope and impact, and acting as a trusted advisor to business groups. Ideal candidates would have 1–2 years of change management experience, strong analytical skills, and proficiency with the Microsoft Office Suite. This position offers a hybrid work model and requires a post-secondary degree in a relevant field.

Qualifications

• 1–2 years of relevant experience in change management.
• Ability to lead meetings and facilitate discussions.
• Knowledge of business analysis and project delivery practices.

Responsibilities

• Support end-to-end change management activities.
• Act as a trusted advisor to assigned business groups.
• Break down complex business problems and analyze data.

Skills

Collaboration and teamwork

Analytical thinking and problem-solving

Influencing and negotiation skills

Education

Post-secondary degree

Tools

Microsoft Office Suite

Job description

Line of Business: Operational Non-Financial Risk

Contract Duration: 6 months

Extension / FTE Potential: yes

Work Arrangement

• Location: Toronto
• Work Model: Hybrid (3 days onsite; flexibility provided)

Key Responsibilities

Change Management & Execution

• Support end-to-end change management activities from initiation through implementation and sustainment.
• Apply change management methodologies and general management practices across initiatives of varying size and complexity.
• Analyze the scope and impact of change across people, processes, technology, financials, and risk dimensions.
• Monitor change adoption and effectiveness, addressing issues as they arise.

Stakeholder Engagement & Advisory

• Act as a trusted advisor to assigned business groups.
• Engage leaders and stakeholders to build understanding, alignment, and commitment to change initiatives.
• Collaborate with internal and external partners to ensure consistent messaging and alignment.
• Identify resistance and develop mitigation plans through targeted communications and training.

Analysis & Problem Solving

• Break down complex business problems and analyze data to provide insights and recommendations.
• Identify emerging issues and trends to support informed decision-making.
• Exercise sound judgment to diagnose and resolve non-routine issues within established guidelines.

Communication & Enablement

• Develop and execute change communications plans, including audience analysis, key messaging, channel selection, and timing.
• Provide guidance to business partners on change implementation strategies tailored to the complexity of the change environment.

Qualifications

• 1–2 years of relevant experience in change management
• Ability to lead meetings and facilitate discussions
• Experience using Microsoft Office Suite
• Knowledge of business analysis and project delivery practices across the project lifecycle
• Exposure to or knowledge of risk management concepts
• Prior experience within a financial institution (Top 5 bank preferred)
• Strong foundational knowledge gained through post-secondary education and relevant business experience

Core Skills

• Collaboration and teamwork
• Analytical thinking and problem-solving
• Influencing and negotiation skills

Education

• Post-secondary degree

Interview Process

• One interview with the Hiring Manager and Lead
• 45-minute virtual interview via Microsoft Teams
• Situational and behavioral-based questions