Junior Business Analyst — Utilities Transformation

Util-Assist Inc.; Newmarket; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Work-Life Balance

Summer Hours Program

Upfront Vacation & Birthday Day Off

Award-Winning Culture

Comprehensive Wellness Support

Career Growth

Innovative Environment

Competitive Compensation

Comprehensive Benefits

Parental Leave Top-Up

Job summary

Util-Assist Inc. in Newmarket, Ontario, is hiring a Junior Business Analyst to help clients navigate utilities transformations. You will interview stakeholders, document requirements, and analyze data to identify process and technology improvements.

You’ll gain exposure to AMI, CIS, and grid modernization projects while growing your consulting skills. The role emphasizes collaboration with experienced consultants, building dashboards and KPIs, and delivering measurable business outcomes across

Qualifications

• Bachelor’s degree in Business, Commerce, Engineering, Economics, Information Technology, Public Administration, or a related discipline.
• 1–3 years of relevant experience.
• Experience in utilities, energy, municipal services, engineering consulting, or technology projects.
• Experience gathering and documenting business requirements.
• Experience with Power BI, data analysis, or reporting tools.
• Proficiency with Microsoft Excel, PowerPoint, Word, and Teams.
• Familiarity with process mapping tools such as Visio or Blueworks.
• Understanding of Agile, Waterfall, or hybrid project delivery methodologies.
• Understanding of AI and its potential applications and impacts within large organizations.
• Ability to travel to client sites within North America.

Responsibilities

• Participate in stakeholder interviews, workshops, and discovery sessions.
• Translate business needs into clear functional and non-functional requirements.
• Analyze business challenges and identify opportunities for process, operational, and technology improvements.
• Develop process maps, workflows, use cases, and other business analysis documentation.
• Support business case development and recommendations that help clients achieve measurable business outcomes.
• Contribute to utility transformation engagements involving AMI, MDM, CIS, customer experience and digital transformation.
• Conduct gap analyses, research industry trends and emerging technologies, and support solution evaluations.
• Prepare presentations, reports, executive summaries, and other client-facing materials.
• Participate in client meetings and help coordinate activities across clients, vendors, and project teams.
• Support testing, validation, training, and business readiness activities.
• Collect and analyze business and operational data to identify trends, issues, and opportunities for improvement.
• Support the development of dashboards, KPIs, and performance reporting to inform client decision-making.
• Build strong relationships with clients and internal teams and contribute to knowledge sharing, continuous improvement, and innovation initiatives.

Skills

Analytical thinking

Problem solving

Communication

Attention to detail

Team collaboration

Stakeholder management

Presentation skills

Adaptability

Education

Bachelor’s degree in Business, Commerce, Engineering, Economics, Information Technology, Public Administration, or a related discipline

Tools

Power BI

Data analysis

Reporting tools

Job description

Util-Assist Inc. in Newmarket, Ontario, is hiring a Junior Business Analyst to help clients navigate utilities transformations. You will interview stakeholders, document requirements, and analyze data to identify process and technology improvements.

You’ll gain exposure to AMI, CIS, and grid modernization projects while growing your consulting skills. The role emphasizes collaboration with experienced consultants, building dashboards and KPIs, and delivering measurable business outcomes across