Junior Area Manager (Human Services)

365 Patrol Ltd; Calgary; On-site; CAD 42,000 - 64,000; Full time

Job summary

365 Patrol Ltd is seeking a security supervisor to oversee operations across multiple client sites in Calgary. The role entails managing guard supervision, scheduling, training, and performance management, with a focus on quality control and timely incident reporting.

The ideal candidate will have Alberta security licensing, First Aid, and strong organizational skills, plus ability to work independently or with a team. Weekend on-call coverage may be required.

Qualifications

• Strong problem-solving and organizational skills.
• Tech-savvy with basic proficiency in Microsoft Office, Google Suite and scheduling tools.
• Ability to work independently and as part of a team.
• Valid driver’s license with a clean driving abstract.
• Security Licence for Alberta.
• Standard First Aid.
• Being Trauma Aware (by Respect Group).
• If possible CPI-NVCI certification.
• Professional, punctual, and dependent.
• Prior supervisory experience in the security industry is must.

Responsibilities

• Oversee security operations across multiple client sites.
• Manage day-to-day guard supervision including scheduling, hiring, training, and performance management.
• Ensure quality control and conduct periodic site inspections.
• Handle client service, incident reports, and resolve issues promptly.
• Respond to after-hours incidents or emergencies on weekends (on-call basis).
• Perform general office support duties (e.g., uniform distribution, light cleaning tasks).
• Maintain strong communication with guards and clients.

Skills

Problem solving

Organizational skills

Supervisory experience

Independent and team worker

Professionalism

Punctuality

Dependability

Education

Security Licence for Alberta

Standard First Aid

Trauma Aware (Respect Group)

CPI-NVCI certification (if possible)

Driver's license

Tools

Microsoft Office

Google Suite

Scheduling tools

Job description

Key Responsibilities:

• Working a weekly schedule from midday to evenings
• Oversee security operations across multiple client sites
• Manage day-to-day guard supervision including scheduling, hiring, training, and performance management
• Ensure quality control and conduct periodic site inspections
• Handle client service, incident reports, and resolve issues promptly
• Perform general office support duties (e.g., uniform distribution, light cleaning tasks)
• Maintain strong communication with guards and clients
• Respond to after-hours incidents or emergencies on weekends (on-call basis)

Qualifications:

• Strong problem-solving and organizational skills
• Tech-savvy with basic proficiency in Microsoft Office, Google Suite and scheduling tools
• Ability to work independently and as part of a team
• Valid driver’s license with a clean driving abstract
• Security Licence for Alberta
• Standard First Aid
• Being Trauma Aware (by Respect Group)
• If possible CPI-NVCI certification
• Professional, punctual, and dependent
• Prior supervisory experience in the security industry is must.