Junior Application Consultant- Utilities

Univerus; Toronto, Vancouver; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Health and Dental

EFAP

RRSP Matching

Generous Vacation and Paid Time Off

Flexible Work Environment

Education Reimbursement Program

Job summary

A fast-growing software company is seeking a Junior Application Consultant specializing in utility billing solutions. This hybrid role, ideally located in Toronto or Vancouver, requires knowledge of utility billing systems and SQL. The consultant will gather requirements, validate billing processes, and train municipal staff. Ideal candidates need a Bachelor's in Commerce or Finance and 1-2 years in accounting or technical fields. The company offers health benefits, flexible work environment, and education reimbursement.

Qualifications

• 1-2 years in accounting or technical/programming field.
• Deep domain knowledge of billing operations.

Responsibilities

• Gather requirements and configure utility billing modules.
• Validate billing calculations and payment processing.
• Support integrations with GIS and financial systems.
• Lead UAT cycles and go-live activities.
• Train municipal billing staff and create user documentation.
• Provide time-sensitive support during billing runs.

Skills

Utility billing systems knowledge

SQL and data querying

Customer-facing communication

Problem-solving

Integration and API literacy

Education

Bachelor's Degree in Commerce or Finance

Job description

Overview

About Univerus Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast-growing enterprise software company specializing in vertical market solutions. With over 300 employees, more than 20 acquisitions, and a global customer base exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government, utilities, construction, manufacturing, health and safety, education, and beyond.

Position Details

Job Title: Junior Application Consultant – Utilities

Salary Range: $65,000 - $85,000 per year

Location: Hybrid – Ideal location Toronto, ON or Vancouver, BC

Role Overview

The Junior Application Consultant — Utilities specializes in implementing and supporting utility billing solutions for both the regulated and deregulated North American markets. This role requires deep domain knowledge of billing operations — including rate structures, metered and flat billing, arrears management, and multi-service accounts — combined with strong technical and customer-facing skills.

Key Responsibilities

• Gather requirements and configure utility billing modules for water, sewer, gas, and electric services.
• Validate billing calculations, rate structures, and payment processing.
• Support integrations with GIS, SCADA, AMI, metering solutions, payment processors, and financial GL systems.
• Lead UAT cycles and go-live activities for billing system deployments.
• Train municipal billing staff and create user documentation for SaaS onboarding.
• Provide time-sensitive support during billing runs and payment deadlines; triage and escalate effectively.

Required Knowledge, Skills, And Abilities

• Knowledge of utility billing systems and municipal government operations to support compliant and efficient workflows.
• Utilized SQL and data querying to analyze data, troubleshoot issues, and generate actionable reports.
• Contributed to ERP or Utility Billing systems implementation methodology, including requirements gathering, testing, integration, and post-go-live support.
• Delivered effective customer-facing communication and training, improving user adoption and satisfaction.
• Leveraged integration and API literacy to support system interoperability and data exchange across platforms.
• Demonstrated strong problem-solving and support acumen to resolve technical and functional issues in a timely manner.

Nice To Have Skills

• Applied domain knowledge to support accurate processes, compliance, and customer account management.
• Led product requirements development by translating business needs into clear functional specifications and user stories.
• Designed and delivered report development solutions to provide actionable insights and improve decision-making.
• Utilized integration and API literacy to enable seamless system connectivity and data exchange.

Education And Experience

• Bachelor’s Degree in Commerce or Finance.
• A minimum of 1-2 years of experience in accounting and/or
• A minimum of 1-2 years of experience in technical/programming field.

What We Offer

• Health and Dental
• EFAP
• RRSP Matching
• Generous Vacation and Paid Time Off
• Flexible Work Environment
• Education Reimbursement Program

Our Commitment to Diversity, Equity & Inclusion

Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.

If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.

How To Apply

Ready to join us? Please submit your resume by following the application instructions outlined in this posting.