Junior Account Manager

TechBlocks; Pickering; On-site; CAD 50,000 - 80,000; Full time

Job summary

An innovative digital engineering firm is seeking a motivated Junior Account Manager to join their dynamic team. This role offers an exciting opportunity to work with Fortune 500 clients, helping them navigate their digital transformation journey. As part of the Enterprise Account Management team, you'll engage in strategic consultation, project management, and client relationship building. This position is ideal for recent graduates or early-career professionals looking to establish a solid foundation in account management within the IT consulting sector. Join a collaborative culture that values personal growth and offers opportunities to work on cutting-edge projects.

Benefits

Competitive Salary & Performance-Based Incentives

Monthly Rewards & Recognition

Upskilling & Cross-Skilling Opportunities

Opportunities to Work on Cutting-Edge Projects

Flexible Work Environment

Inclusive & Collaborative Culture

Career Growth & Internal Mobility

Qualifications

• 3+ years of experience in account management or sales.
• Strong organizational skills with attention to detail.

Responsibilities

• Assist in maintaining strong client relationships and support strategic account planning.
• Collaborate with clients to define technology strategy and track KPIs.

Skills

Client Relationship Management

Strategic Consultation

Project Management

Sales Enablement

Market Research

Communication Skills

Time Management

Leadership Skills

Education

Bachelor's degree in a related field

MBA preferred

Tools

MS Office Suite

Job description

If you’re looking to accelerate your career in account management and sales while making a real impact—this is your launchpad.

Join TechBlocks, one of the world’s fastest-growing digital engineering firms, where innovation, agility, and client success are at the core of everything we do. As part of our Enterprise Client Services team, you’ll work with some of the biggest and boldest names in the Fortune 500, helping them build cutting-edge web, mobile, cloud, and Web 3.0 solutions that power their digital future.

We are seeking a motivated and client-focused Junior Account Manager to join our dynamic Enterprise Account Management team. In this role, you’ll support our client engagement initiatives, contribute to strategic account planning, and help ensure the successful delivery of services. This is an excellent opportunity for recent graduates or early-career professionals to build a foundation in account management in the IT consulting space.

Experience: 3+ Years

Location: We prefer the candidate to be based in GTA and work from office (corporate/ client) 4 – 5 days a week.

Responsibilities:

Client Relationship Management:

1. Assist senior account managers in maintaining strong, long-term client relationships.
2. Participate in client meetings, document action items, and ensure timely follow-ups.
3. Learn about client business goals and help identify how our services can support them.

Strategic Consultation:

1. Collaborate with clients to define their technology strategy and roadmap.
2. Support the creation of client briefs, presentations, and reports.
3. Stay informed on industry trends and assist in preparing insights and recommendations for clients.
4. Help track client KPIs and service delivery metrics.
5. Work with clients to identify opportunities for innovation and digital transformation.

Project Management:

1. Collaborate with internal teams to track project timelines, deliverables, and milestones.
2. Act as a point of contact for internal queries related to assigned accounts.
3. Act as a liaison between the client and our internal teams, facilitating communication and resolving any issues.

Sales Enablement & Growth Support:

1. Identify potential upsell/ cross-sell leads during client interactions and share with sales leaders.
2. Help prepare proposals, pitch decks, and client case studies.
3. Support sales and marketing campaigns targeting existing clients.

Market Research & Intelligence:

1. Stay up to date with industry trends, emerging technologies, and competitive landscape.
2. Share market insights and thought leadership with clients to help them make informed decisions.
3. Support the account leaders with insights to aid in strategy development.

Required Qualifications:

1. Bachelor's degree in a related field (MBA preferred) or foreign equivalent required from an accredited institution.
2. Internship or project experience in customer service, sales, or consulting considered an asset.
3. Strong leadership, interpersonal, communication and presentation skills.
4. Strong organization and time management skills with high level of accuracy and attention to detail.
5. Intermediate to advanced level proficiency in MS Office suite (Word, Excel, PowerPoint).
6. Results-driven mindset with a focus on exceeding client expectations.
7. Valid Driver's license and use of a personal vehicle for work-related travel as required.
8. Final candidates must successfully complete a comprehensive background check. Security clearance or eligibility to obtain clearance may be required depending on project/client needs.

What We Offer:

1. Competitive Salary & Performance-Based Incentives
2. Monthly Rewards & Recognition
3. Upskilling & Cross-Skilling Opportunities
4. Opportunities to Work on Cutting-Edge Projects
5. Personal Client Engagement
6. Flexible Work Environment
7. Inclusive & Collaborative Culture
8. Career Growth & Internal Mobility