JUMBO - Back of House/Warehouse Manager - Vaughan Mills

AXIATA DIGITAL ADVERTISING SDN BHD; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

Fox Group, a leading retail group expanding into Canada, seeks a Back of House Manager in Vaughan to oversee inventory flow from receiving to the sales floor. You will lead stockroom operations, ensure accuracy, and drive efficiency while supporting store leadership with promotional launches and seasonal transitions.

You will manage a team, perform cycle counts, loss prevention, and ensure safe, organized stockrooms. Full-time role with rotating retail hours.

Qualifications

• 3–5+ years of leadership in stock operations, inventory management, logistics, or back-of-house retail.
• Experience leading teams in high-volume retail environments.
• Strong knowledge of inventory management, replenishment, receiving, and stock control.
• Experience with cycle counts, loss prevention, and inventory accuracy.
• Proven ability to coach, motivate, and develop high-performing teams.

Responsibilities

• Lead back-of-house operations: receiving, inventory control, stockroom, replenishment and merchandise flow.
• Manage receiving to ensure accurate, efficient handling per standards.
• Oversee inventory accuracy with cycle counts, audits, and discrepancy reconciliation.
• Ensure timely receiving, storage and replenishment to the sales floor.
• Develop and lead a high-performing Back of House team with coaching and training.
• Collaborate with Department Managers and Visual Merchandisers on seasonal transitions and launches.
• Monitor stock levels and opportunities to improve availability and efficiency.
• Maintain safe, organized, clean stockrooms complying with health and safety standards.
• Lead shrink reduction efforts and loss-prevention initiatives.
• Coordinate merchandise movement store-wide with efficient replenishment and rotations.
• Support workforce planning, scheduling, and productivity for the Back of House team.
• Track KPIs and implement actions to improve accuracy, productivity, and service.

Skills

Leadership

Inventory management

Stock control

Logistics

Team coaching

Job description

Who are we?

Fox Group (10,000+ employees globally) is a leading, fast-growing retailer and partner of choice, operating several well-known retail brands across Israel, Europe, and Canada. We are excited to continue our growth journey with the ambition of becoming Canada's leading retail group. In Canada, we currently operate Mango, Laline, and Fox Clothing. Nike is also part of the Fox Group Canada portfolio and is operated by Retailors.

There has never been a better time to join Fox Group. With significant growth and expansion planned, you'll have the opportunity to build an exciting retail career with a company that invests in its people and their success.

Jumbo is a leading international multi-category value retailer founded in Athens, Greece, in 1986. Known for offering an exciting shopping experience, Jumbo features an extensive assortment of toys, baby products, seasonal décor, home essentials, stationery, party supplies, and more—all at exceptional value. As Jumbo prepares to enter the Canadian market, we are looking for passionate individuals to help bring this exciting brand to customers across Canada.

Position Summary

As the Back of House Manager, you will lead all back-of-house operations to ensure the efficient flow of merchandise from receiving to the sales floor. You will oversee inventory management, stockroom operations, replenishment, and logistics while leading a team responsible for maintaining inventory accuracy and operational excellence.

Working closely with the Store Manager, Deputy Store Manager, Department Managers, and Visual Merchandiser, you will ensure products are available when customers need them, supporting both commercial performance and an exceptional shopping experience.

What You'll Do

• Lead all back-of-house operations, including receiving, inventory control, stockroom organization, replenishment, and merchandise flow.
• Manage the receiving process to ensure deliveries are processed accurately, efficiently, and according to company standards.
• Oversee inventory accuracy through cycle counts, stock audits, and reconciliation of inventory discrepancies.
• Ensure merchandise is received, stored, and replenished to the sales floor in a timely manner to maximize product availability.
• Develop and lead a high-performing Back of House team by providing coaching, training, performance feedback, and ongoing support.
• Partner with Department Managers and Visual Merchandisers to support seasonal transitions, promotional events, and new product launches.
• Monitor inventory levels and identify opportunities to improve stock availability and operational efficiency.
• Ensure stockrooms remain safe, organized, clean, and compliant with company health and safety standards.
• Lead loss prevention initiatives by maintaining inventory controls, investigating discrepancies, and supporting shrink reduction efforts.
• Coordinate merchandise movement throughout the store using efficient replenishment and stock rotation practices.
• Support workforce planning, scheduling, and productivity management for the Back of House team.
• Monitor operational KPIs, identify improvement opportunities, and implement action plans to improve inventory accuracy, productivity, and service levels.
• Collaborate with Store Leadership to support overall store goals and deliver an exceptional customer experience.

What You'll Bring

• 3-5+ years of leadership experience in stock operations, inventory management, logistics, warehouse, or back-of-house retail operations.
• Experience leading teams in a high-volume retail environment such as big-box, department stores, value retail, home goods, grocery, warehouse, or distribution.
• Strong knowledge of inventory management, replenishment, receiving, stock control, and operational processes.
• Experience managing inventory accuracy, cycle counts, and loss prevention initiatives.
• Proven leadership skills with the ability to coach, motivate, and develop high-performing teams.
• Strong organizational, planning, and problem-solving abilities with exceptional attention to detail.
• Comfortable using inventory management systems and retail technology.
• Ability to prioritize multiple tasks and work effectively in a fast-paced retail environment.
• Ability to perform physical tasks, including lifting merchandise, operating pallet jacks or other stock-handling equipment (where applicable), and working in a warehouse environment.
• Full-time availability with flexibility to work retail hours, including early mornings, evenings, weekends, and holidays.

Pay Range: $50,000–$70,000

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity; however, only qualified applicants will be contacted